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Diễn đàn trợ giúp

Unable to log into a payment account that I never had a problem with before

Được đăng

Invalid e-mail and/or password is the error message I got... the people I make a payment to were able to log into my account so this is a firewall, security thing on my computer. Recently, I have had to "ok" all of my plug-ins and this is strange... there is nothing wrong with my email or password... something is blocking me... thanks

Invalid e-mail and/or password is the error message I got... the people I make a payment to were able to log into my account so this is a firewall, security thing on my computer. Recently, I have had to "ok" all of my plug-ins and this is strange... there is nothing wrong with my email or password... something is blocking me... thanks

Giải pháp được chọn

First clear the cache of any corrupt cookies. Go to about:permissions, look for the site, then click "Forget this Site" Try to login again.

It could also be a corrupt password entry in the Password Manager. Check it out:

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
  • Citrix Receiver Plugin (Win32)
  • Citrix URL-Redirection Helper Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • Shockwave Flash 18.0 r0
  • 5.1.40416.0
  • NPWLPG

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

Thông tin chi tiết

guigs 1072 giải pháp 11697 câu trả lời
Được đăng

Giải pháp được chọn

First clear the cache of any corrupt cookies. Go to about:permissions, look for the site, then click "Forget this Site" Try to login again.

It could also be a corrupt password entry in the Password Manager. Check it out:

First clear the cache of any corrupt cookies. Go to about:permissions, look for the site, then click "Forget this Site" Try to login again. It could also be a corrupt password entry in the Password Manager. Check it out: *[[Password manager - Remember, delete and change saved passwords in Firefox]]