Firefox crashes
Hello
from last few weeks I am facing difficulties with firefox. Its gets hanged after a while on regular basis, rather on each cases. When it crashed or hanged, then tries to remove from task manager, even then also its not getting away.
I am here submitting the last crash details.. so you might be be able to guide me...
--- AdapterDeviceID: 0x29c2 AdapterDriverVersion: 6.14.10.4926 AdapterSubsysID: 29c28086 AdapterVendorID: 0x8086 Add-ons: %7Bd9babd10-47de-11df-9879-0800200c9a67%7D:1.11,%7B7d575baa-b543-11dc-8314-0800200c9a66%7D:3.1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0.1,firebug%40software.joehewitt.com:2.0.9,jid0-SnuIiIyRmNnMhukLu6VK8DQkq12%40jetpack:0.1.0.3 AvailablePageFile: 8700338176 AvailablePhysicalMemory: 1459085312 AvailableVirtualMemory: 1479487488 BIOS_Manufacturer: Intel Corp. BlockedDllList: BreakpadReserveAddress: 58982400 BreakpadReserveSize: 67108864 BuildID: 20150513174244 CrashTime: 1432579670 EMCheckCompatibility: true Email: FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1431785687 Notes: DriverVersionMismatch AdapterVendorID: 0x8086, AdapterDeviceID: 0x29c2, AdapterSubsysID: 29c28086, AdapterDriverVersion: 6.14.10.4926
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 45800 ShutdownProgress: quit-application StartupTime: 1432576758 SystemMemoryUsePercentage: 54 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 10428887040 TotalPhysicalMemory: 3208421376 TotalVirtualMemory: 2147352576 URL: about:blank User32BeforeBlocklist: 1 Vendor: Mozilla Version: 38.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F036F53F-68BE-41C3-BF68-3652FFC1FA60}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F036F53F-68BE-41C3-BF68-3652FFC1FA60}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{932EA89F-055D-49CD-AF1D-CD7B1DAD4F8B}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{932EA89F-055D-49CD-AF1D-CD7B1DAD4F8B}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{06EB0E8B-A855-413A-86CF-DD4FD18E4A9F}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{06EB0E8B-A855-413A-86CF-DD4FD18E4A9F}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1AC30616-3DED-4747-AD14-C43F38D97B05}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1AC30616-3DED-4747-AD14-C43F38D97B05}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
useragent_locale: en-GB
This report also contains technical information about the state of the application when it crashed.
best regards Sougata Das Kolkata, India
edit: removed personal information for your protection. (philipp)
Được chỉnh sửa bởi philipp vào
Tất cả các câu trả lời (1)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See: