X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

The "save page as" button not working

Được đăng

Not much else to say other than it was working yesterday and now it does not. Thank you for any help y'all are able to provide.

Not much else to say other than it was working yesterday and now it does not. Thank you for any help y'all are able to provide.

Giải pháp được chọn

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Đọc câu trả lời này trong ngữ cảnh 1

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • This plug-in enables downloading of HTML5 videos
  • Shockwave Flash 17.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • 5.1.31211.0
  • VLC media player Web Plugin
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • NPWLPG
  • iTunes Detector Plug-in

Ứng dụng

  • Firefox 37.0.1
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/37.0.1/WINNT/en-US/

Tiện ích mở rộng

  • Adblock Plus 2.6.9 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • EPUBReader 1.5.0.6 ({5384767E-00D9-40E9-B72F-9CC39D655D6F})

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: AMD RADEON HD 6450A
  • adapterDescription2:
  • adapterDeviceID: 0x6779
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 11-23-2011
  • driverDate2:
  • driverVersion: 8.892.2.3000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 4
  • numTotalWindows: 4
  • webglRenderer: Google Inc. -- ANGLE (AMD RADEON HD 6450A Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Có
FredMcD
  • Top 10 Contributor
4334 giải pháp 60976 câu trả lời
Được đăng

Giải pháp được chọn

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?

Người tạo câu hỏi

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

It worked, thank you so much! Would you happen to know why this would have happened?

''FredMcD [[#answer-724082|said]]'' <blockquote> Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? </blockquote> It worked, thank you so much! Would you happen to know why this would have happened?
FredMcD
  • Top 10 Contributor
4334 giải pháp 60976 câu trả lời
Được đăng

It means that one of your settings, or an add-on, it the cause.

Disable one of the add-on. Restart. Is the problem still there? Disable another. Repeat.

It means that one of your settings, or an add-on, it the cause. Disable one of the add-on. Restart. Is the problem still there? Disable another. Repeat.