Tìm kiếm hỗ trợ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

since last update nothing loads and firfoxes crashes often

  • 2 trả lời
  • 3 gặp vấn đề này
  • 37 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

since the last update firefox has become useless, nothing will load it constantly crashes and not much seems to work on firefox since this update. I have tried everything I could find in the support forums, reinstalling did not work, refreshing did not work and nothing else has worked either. my most recent crash reports bp-1fc759c5-c67d-4db0-aeeb-0c26d2150408 4/7/2015 11:32 PM bp-30ef5683-c90b-4141-a1c0-b92de2150408 4/7/2015 9:56 PM bp-5de78765-082c-4169-a51d-02eac2150407 4/7/2015 3:54 PM bp-8bc87045-87eb-4b54-9d05-818542150407 4/7/2015 3:00 PM bp-d9f8d7b6-6f5e-43d8-a824-d13542150407 4/7/2015 2:58 PM bp-f9896dcd-a9dd-452a-8aa2-b2f9d2150407

Tất cả các câu trả lời (2)

more options

Please also try safe mode, in the shutdown hang crashes there are a few that have listed extensions. Please try to disable these as well as see if there are improvements in Safe mode:

more options

The crash reports flagged these programs;

mswsock.dll = Microsoft

winmm.dll = Windows Multimedia

combase.dll = Microsoft

Perform a System File Check to fix corrupted system files http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration