Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Restore Last Session Lost - Firefox 36.0.4

  • 5 trả lời
  • 2 gặp vấn đề này
  • 28 lượt xem
  • Trả lời mới nhất được viết bởi MozHaz

more options

Hi and Thanks in Advance.

The Issue is Firefox 36.0.4 hung up and stopped working. I had to restart computer to continue. Firefox usually recovers my last session but in this instance has not. I've searched this support community and followed others advice to find sessionstore.* files to use them to reopen the last session. I've found numerous sessionstore.* files in a number of different folders and sub-folders but they are all a year or more old. None are from this year even!

Additional facts: WINDOWS VISTA Sp2.

Updated to FIREFOX to Version 36.0.4 a week ago. Experienced a previous crash with Firefox 36.0.4 and my last sessions (some research was months old and not opened in the last browsing session) was recovered.

Firefox is set to "When Firefox Starts Show My Windows and Tabs from Last Time".

I request help to recover the last sessions and these tabs, some of which were not opened for more then a month.


Được chỉnh sửa bởi MozHaz vào

Tất cả các câu trả lời (5)

more options

You can check the files in the sessionstore-backups folder in the Firefox profile folder. You can use this button to go to the currently used Firefox profile folder:

Make a backup of all the files in this folder before restarting Firefox. You can copy a file to sessionstore.js in the main Firefox profile folder (parent of sessionstore-backups).

previous.js (cleanBackup: copy of sessionstore.js from previous session that was loaded successfully)
recovery.js (latest version of the sessionstore written during runtime)
recovery.bak (previous version of the sessionstore written during runtime)
upgrade.js-<build_id> (backup created during an upgrade of Firefox)
more options

Thank you for such fast response!

I have opened "Troubleshooting Information > Application Basics Profile Folder > Show Folder"

That button opened: C:\Users\<User Name>\AppData\Roaming\Mozilla\Firefox\Profiles\ylccokkz.default

In this folder I find “sessionstore1216.js” but it is dated 8 Aug 2013

In that same folder I then open sub-folder “sessionstore-backups” I find only two files “recovery.bak” and “recovery.js” both dated today just a few mintues ago”.

more options

There is another Mozilla user file in this same folder C:\Users\<User Name>\AppData\Roaming\Mozilla\Firefox\Profiles\1lro51os.default-1415566419287

I don’t know what or who that is as I am the only user on this PC. The files in there are all dated 2014 and the sub-folder “sessionstore-backups” has "Recovery.bak" and "upgrade.js-20141105223254" files but they are all dated 2014.

If I go in the LOCAL subfolder I find similar results:

C:\Users\\<User Name>\AppData\Local\Mozilla\Firefox\Profiles\ylccokkz.default C:\Users\\<User Name>\AppData\Local\Mozilla\Firefox\Profiles\1lro51os.default-1415566419287

However there are not “sessionstore.*” files here, nor any “sessionstore-backups” sub-folders here.

If I close my current Mozilla Firefox session will that help me? -OR- If I close my Firefox session will that overwrite the files I need to find to reopen the last session I want??

Được chỉnh sửa bởi MozHaz vào

more options

Profiles that you no longer use and that do not have files that have data that you need can be removed from the hard drive in both locations (AppData\Roaming and AppData\Local (Cache)).

more options

I searched for a long time and did not find any recent files as your advised. There was files only 1 minute ago but they did not contain any previous history.

Issue not solved here - unfortunately.