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Firefox hangs very frequently after upgrading to 36 on Mac OS

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I have Mac OS X 10.6.8. I recently upgraded to Firefox 36.0.1. Ever since the upgrade Firefox hangs on most of the news and other websites that I frequent.

Anything that can be done to fix this?

I have Mac OS X 10.6.8. I recently upgraded to Firefox 36.0.1. Ever since the upgrade Firefox hangs on most of the news and other websites that I frequent. Anything that can be done to fix this?

Giải pháp được chọn

Hello, thanks for chiming in.

Yesterday I updated Flash to the latest version, and today I still got the problem, so that is ruled out definitively as cause.

Otoh I have been using FF for 2 days without a hitch I was just browsing around), and only had the slowdown appear today after I had activated Firebug for checking http traffic on a site I am developing.

This confirms the impression I had already got on friday, that Firebug might be involved. I put a comment their tracker, issue #7771

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • AmazonMP3DownloaderPlugin 1.0.15
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Garmin Communicator Plug-in Version 2.7.1.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Office Live Update v1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RingCentral launcher plugin version 1.0
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • WebEx64 General Plugin Container Version 205
  • iPhoto6

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:36.0) Gecko/20100101 Firefox/36.0

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4255 giải pháp 59591 câu trả lời
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting''' --------------------------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?

Câu trả lời hữu ích

I tried your suggestions. Removed hardware acceleration. Have the latest version of Shockwave Flash.

But the problem persists even in Safe Mode. Firefox just hangs when I visit sites like guardian.co.uk. I have to go to Force Quit and kill Firefox.

I tried your suggestions. Removed hardware acceleration. Have the latest version of Shockwave Flash. But the problem persists even in Safe Mode. Firefox just hangs when I visit sites like guardian.co.uk. I have to go to Force Quit and kill Firefox.
gggeek 1 giải pháp 4 câu trả lời
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Same on win8.1 64bits. I thought it was a compiling-js problem , but it seems to happen on more and more sites...

ps: about the 'compiling-js' thing: not being a mozilla dev, all I can say in fact is: in the past I had the experience that some releases, while adding more and more jit goodness to the js interpreter, also were subject to stop-the-world-pauses, which I pinned down to js optimization, but it might have been something else altogether, such as slowdowns from the ssd or the encrypted partition which I use on top of it (truecrypt based)

Same on win8.1 64bits. I thought it was a compiling-js problem , but it seems to happen on more and more sites... ps: about the 'compiling-js' thing: not being a mozilla dev, all I can say in fact is: in the past I had the experience that some releases, while adding more and more jit goodness to the js interpreter, also were subject to stop-the-world-pauses, which I pinned down to js optimization, but it might have been something else altogether, such as slowdowns from the ssd or the encrypted partition which I use on top of it (truecrypt based)

Được chỉnh sửa bởi gggeek vào

gggeek 1 giải pháp 4 câu trả lời
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Câu trả lời hữu ích

ps: the latest occurrence of this was just after restarting firefox and heading to google calendar. there should be no flash involved in that

ps: the latest occurrence of this was just after restarting firefox and heading to google calendar. there should be no flash involved in that
FredMcD
  • Top 10 Contributor
4255 giải pháp 59591 câu trả lời
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Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites.

Starting The Computer In Safe Mode;
Free Online Encyclopedia


Install this. Is the problem still there?

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' ---------------------- Install this. Is the problem still there? '''[https://addons.mozilla.org/en-US/firefox/addon/flashblock/ Flash block]''' {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it
gggeek 1 giải pháp 4 câu trả lời
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I did not install flashblock nor restarted the laptop in safe mode, but

- I doublechecked when FF froze, that the flash plugin container was not started (using process explorer)

- I checked resource usage while FF was blocked. Not a lot of IO going on, but definitely a big CPU spike when it starts hanging, followed by a lesser spike at the moment it comes back to life

- I might have forgot to tell you that when it comes back to life, it says 'a js on this page stopped working'

- when this happened last time I clicked on 'debug the script', and it opened ga.js

- I generally only visit safe websites (I have been a web developer for 7 years, and coding for a living north of 14 years btw)

- I have traced the FF syscalls while it was stuck, using procmon. I can send you the trace, if you're interested

I did not install flashblock nor restarted the laptop in safe mode, but - I doublechecked when FF froze, that the flash plugin container was not started (using process explorer) - I checked resource usage while FF was blocked. Not a lot of IO going on, but definitely a big CPU spike when it starts hanging, followed by a lesser spike at the moment it comes back to life - I might have forgot to tell you that when it comes back to life, it says 'a js on this page stopped working' - when this happened last time I clicked on 'debug the script', and it opened ga.js - I generally only visit safe websites (I have been a web developer for 7 years, and coding for a living north of 14 years btw) - I have traced the FF syscalls while it was stuck, using procmon. I can send you the trace, if you're interested
FredMcD
  • Top 10 Contributor
4255 giải pháp 59591 câu trả lời
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I've called the big guys to help you. Good luck.

I've called the big guys to help you. Good luck.
guigs 1072 giải pháp 11697 câu trả lời
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@ggeek If you are interested in getting involved please check out the QA Get Involved page: https://wiki.mozilla.org/QA/Desktop_F.../Tasks. It also sounds like you have a different issue, please consider starting a new thread.

In the meantime, since these did not help there is another version of Flash player that came out yesterday. I recommend updating and restarting Firefox to check for any updates.

@ggeek If you are interested in getting involved please check out the QA Get Involved page: [https://wiki.mozilla.org/QA/Desktop_Firefox/GetInvolved/Tasks]. It also sounds like you have a different issue, please consider starting a new thread. In the meantime, since these did not help there is another version of Flash player that came out yesterday. I recommend updating and restarting Firefox to check for any updates.
gggeek 1 giải pháp 4 câu trả lời
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Giải pháp được chọn

Hello, thanks for chiming in.

Yesterday I updated Flash to the latest version, and today I still got the problem, so that is ruled out definitively as cause.

Otoh I have been using FF for 2 days without a hitch I was just browsing around), and only had the slowdown appear today after I had activated Firebug for checking http traffic on a site I am developing.

This confirms the impression I had already got on friday, that Firebug might be involved. I put a comment their tracker, issue #7771

Hello, thanks for chiming in. Yesterday I updated Flash to the latest version, and today I still got the problem, so that is ruled out definitively as cause. Otoh I have been using FF for 2 days without a hitch I was just browsing around), and only had the slowdown appear today after I had activated Firebug for checking http traffic on a site I am developing. This confirms the impression I had already got on friday, that Firebug might be involved. I put a comment their tracker, issue #7771

Được chỉnh sửa bởi gggeek vào

guigs 1072 giải pháp 11697 câu trả lời
Được đăng

Ok, please do post back to help other users, I will mark your post as the solution for now, and will unmark it if other issues are found.

Ok, please do post back to help other users, I will mark your post as the solution for now, and will unmark it if other issues are found.