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Diễn đàn trợ giúp

One website won't load; I can only access it when someone joins my computer remotely & accesses the site.

Được đăng

I am signing up with a new cloud software for salon scheduling. I can't get onto their site unless they are remotely using my computer. Once they log off from that remote session, I cannot log into the site & the page just comes up "loading". I'm using both a macbook air & an imac. I can get on other sites in FIrefox; just not this one particular site.

I am signing up with a new cloud software for salon scheduling. I can't get onto their site unless they are remotely using my computer. Once they log off from that remote session, I cannot log into the site & the page just comes up "loading". I'm using both a macbook air & an imac. I can get on other sites in FIrefox; just not this one particular site.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:36.0) Gecko/20100101 Firefox/36.0

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4254 giải pháp 59574 câu trả lời
Được đăng

Can you post a link? No Personal Information Please !

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can http://kb.mozillazine.org/Error_loading_websites

Can you post a link? No Personal Information Please ! Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? ------------------------------ https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can '''http://kb.mozillazine.org/Error_loading_websites'''

Người tạo câu hỏi

The site is www.fringe.meevo.com. It originally said it was an untrusted certificate but I made an exception for it. The only time I can get on is when someone from the meevo company is remotely connected.

The site is www.fringe.meevo.com. It originally said it was an untrusted certificate but I made an exception for it. The only time I can get on is when someone from the meevo company is remotely connected.
FredMcD
  • Top 10 Contributor
4254 giải pháp 59574 câu trả lời
Được đăng

Câu trả lời hữu ích

This is as far as I could go. I've called the big guys to help you. Good luck.

This is as far as I could go. I've called the big guys to help you. Good luck.
cor-el
  • Top 10 Contributor
  • Moderator
17516 giải pháp 158398 câu trả lời
Được đăng

Try to disable IPv6 (check for other possible causes as well).

Try to disable IPv6 (check for other possible causes as well). *http://kb.mozillazine.org/Error_loading_websites