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Moving to the 2nd page on a web site and it turns white or black

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  • Trả lời mới nhất được viết bởi FredMcD

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This just seems to happen on loan sites, after I fill in the filed on the web sites first page. going to the second page the only thing that comes up is either a white page with nothing on it, or a charcoal black page with a link saying something about credit cards but on way to get there. This has happened at least 29 times.

Rev. Curtis Phillips

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Can you post the link to the web page(s)? No Personal Information Please !

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.