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search bar returns search in japanese

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I am in Canada and have been using firefox without issue for years. After the recent update to firefox when I try to do a search using the firefox search bar, I only get results now from google japan. If I change to yahoo or others I get english search results. However when switching back to google I get japanese search results again. If I go to google.com directly I get english search results like normal. HELP!!!!!! Why is this happening now after all these years????????

I am in Canada and have been using firefox without issue for years. After the recent update to firefox when I try to do a search using the firefox search bar, I only get results now from google japan. If I change to yahoo or others I get english search results. However when switching back to google I get japanese search results again. If I go to google.com directly I get english search results like normal. HELP!!!!!! Why is this happening now after all these years????????

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Google Update
  • Shockwave Flash 15.0 r0
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • 5.1.30514.0
  • WildTangent Games App V2 Presence Detector
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Ứng dụng

  • Firefox 33.1.1
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/33.1.1/WINNT/en-US/

Tiện ích mở rộng

  • Adblock Plus 2.6.6 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-20-2014
  • driverDate2:
  • driverVersion: 9.17.10.3517
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Thay đổi cài đặt

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141113143407
  • browser.startup.homepage_override.buildID: 20141113143407
  • browser.startup.homepage_override.mstone: 33.1.1
  • extensions.lastAppVersion: 33.1.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1416971630
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1416971630
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1416971625
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
CoryMH 229 giải pháp 1076 câu trả lời
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Hello,

When you search from your search bar, does it go to:

Try checking the XML for the search plugin:

Make sure every Google reference in that XML file shows "google.com" and nothing else.

Hello, When you search from your search bar, does it go to: * https://www.google.co.jp/ Try checking the XML for the search plugin: * C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\google.xml * Also make sure that the default isn't being overridden: %APPDATA%\Mozilla\Firefox\Profiles\''<your_profile>''\searchplugins\ ** [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]] Make sure every Google reference in that XML file shows "google.com" and nothing else.
cor-el
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  • Moderator
17573 giải pháp 158948 câu trả lời
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This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

This issue can be caused by corrupted cookies or cookies that are blocked. *check the permissions on the about:permissions page and in "Tools > Page Info Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache": *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" ---- Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Người tạo câu hỏi

I have tried several trojan/virus scanners and found nothing. I emptied my cookies, checked the XML and found just google.com entries but I keep getting search results from google.co.jp. I tried a reinstall of Firefox and also resetting all setting to default and no change. I switched to yahoo and it searched just yahoo.com...This is a frustrating problem. The problem also happened when I highlight something with my mouse and right click and select search with google. =(

I have tried several trojan/virus scanners and found nothing. I emptied my cookies, checked the XML and found just google.com entries but I keep getting search results from google.co.jp. I tried a reinstall of Firefox and also resetting all setting to default and no change. I switched to yahoo and it searched just yahoo.com...This is a frustrating problem. The problem also happened when I highlight something with my mouse and right click and select search with google. =(

Được chỉnh sửa bởi 604maxximus vào

CoryMH 229 giải pháp 1076 câu trả lời
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What happens if you run in safe mode?


Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

What happens if you run in safe mode? ------------ [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If Firefox is open, you can restart in Firefox Safe Mode from the Help menu: *Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. If Firefox is not running, you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br> [[Image:Safe Mode Fx 15 - Win]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''

Người tạo câu hỏi

OMG my computer must be haunted! Even in safe mode the search bar still returns searches from the google.jp we site!!!!!! This is crazy!!!!!!

OMG my computer must be haunted! Even in safe mode the search bar still returns searches from the google.jp we site!!!!!! This is crazy!!!!!!
cor-el
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  • Moderator
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How is your location reported? *http://www.yougetsignal.com/tools/network-location/ *http://whatismyipaddress.com/

Người tạo câu hỏi

I tried both of the sites mentioned above and both report my correct location in Canada

I tried both of the sites mentioned above and both report my correct location in Canada

Người tạo câu hỏi

this issue is now larger than I thought. I get google.co.jp results when using IE and Chrome search bars. I never get sent to any xxx or weird sites when I search as many redirect search virus's do. For whatever reason any google search I do through a search bar on any of my browsers uses google.co.jp. If I type www.google.com into the address part it will take me exactly to that site and not the japanese google

this issue is now larger than I thought. I get google.co.jp results when using IE and Chrome search bars. I never get sent to any xxx or weird sites when I search as many redirect search virus's do. For whatever reason any google search I do through a search bar on any of my browsers uses google.co.jp. If I type www.google.com into the address part it will take me exactly to that site and not the japanese google
CoryMH 229 giải pháp 1076 câu trả lời
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What virus scanners have you used so far? Can you try also testing (search bars and antivirus) in Windows Safe mode? Another thing to check could be language settings in Windows, though I am not sure why that would only affect the search bar...

What virus scanners have you used so far? Can you try also testing (search bars and antivirus) in Windows Safe mode? Another thing to check could be language settings in Windows, though I am not sure why that would only affect the search bar...

Người tạo câu hỏi

I have used TDSS Killer, AVG, Trend Micro high jack tool, Windows Malicious removal tool, Malware Bytes, and Hitman Pro. I have looked at my windows settings and everything is set to English and my country is set to Canada. So very strange. What is most strange is that none of my searches are redirected to questionable sites. I get what I asked for but in Japanese from google.co.jp LOL!

I have used TDSS Killer, AVG, Trend Micro high jack tool, Windows Malicious removal tool, Malware Bytes, and Hitman Pro. I have looked at my windows settings and everything is set to English and my country is set to Canada. So very strange. What is most strange is that none of my searches are redirected to questionable sites. I get what I asked for but in Japanese from google.co.jp LOL!
CoryMH 229 giải pháp 1076 câu trả lời
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Another thing you can actually try is the Search Reset Tool extension, which will reset search preferences, home page and new tab page back to default the uninstall itself.

If that also doesn't change anything, what happens if you create a new profile? See the article Profile Manager - Create, remove, or switch Firefox profiles for more information.

Another thing you can actually try is the [https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Search Reset Tool] extension, which will reset search preferences, home page and new tab page back to default the uninstall itself. If that also doesn't change anything, what happens if you create a new profile? See the article [[Use the Profile Manager to create and remove Firefox profiles]] for more information.

Được chỉnh sửa bởi CoryMH vào

the-edmeister
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Do you have more than one Google search plugin installed? There are different Google search plugins out there, some for different countries / languages.

Search plugins installed by the user will be in the /searchplugins/ folder in the Profile folder. They are an XML file that can be viewed in any text editor - in that file os:Description is usually a tip-off as to it being a specialized search plugin.

Do you have more than one Google search plugin installed? There are different Google search plugins out there, some for different countries / languages. Search plugins installed by the user will be in the '''/searchplugins/''' folder in the Profile folder. They are an XML file that can be viewed in any text editor - in that file '''os:Description''' is usually a tip-off as to it being a specialized search plugin.