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Firefox 33.1.1 running on either Mavericks and Yosemite crashes (infinite beachball) about a minute after opening.

Được đăng

Firefox 33.1.1 running on either Mavericks and Yosemite crashes (infinite beachball) about a minute after opening. On both systems I had installed the XMarks and LastPass add-ons. I noticed that when I disabled those add-ons, the crashing behavior stopped. Is there a known issue with those add-ons and the 33.1 version of Firefox?

Firefox 33.1.1 running on either Mavericks and Yosemite crashes (infinite beachball) about a minute after opening. On both systems I had installed the XMarks and LastPass add-ons. I noticed that when I disabled those add-ons, the crashing behavior stopped. Is there a known issue with those add-ons and the 33.1 version of Firefox?

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
  • Shockwave Flash 15.0 r0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • WebEx64 General Plugin Container Version 205
  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.09
  • iPhoto6
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Simple plug-in that handles Citrix connection files

Ứng dụng

  • Firefox 33.1.1
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:33.0) Gecko/20100101 Firefox/33.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/33.1.1/Darwin/en-US/

Tiện ích mở rộng

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (không hoạt động)
  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (không hoạt động)
  • LastPass 3.1.1 (support@lastpass.com) (không hoạt động)
  • Xmarks 4.3.3 (foxmarks@kei.com) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription:
  • adapterDeviceID: 0x68b8
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 5770 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Thay đổi cài đặt

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 4
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141113143407
  • browser.startup.homepage_override.buildID: 20141113143407
  • browser.startup.homepage_override.mstone: 33.1.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.1.1
  • font.internaluseonly.changed: True
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d9: 3
  • media.gmp-gmpopenh264.lastUpdate: 1415808380
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1416231931
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1416231930
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1415811737

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
guigs 1072 giải pháp 11697 câu trả lời
Được đăng

Does this also happen in Firefox beta? It is working for Yosemite for me on Beta channel.

However if the crashes continue please do post back with the last 5 crash reports.We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Does this also happen in Firefox beta? It is working for Yosemite for me on Beta channel. However if the crashes continue please do post back with the last 5 crash reports.We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like) [[Image:aboutcrashesFx29|width=520]] <br><br> Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.