In the address bar, type about:crashes. Note: If any reports do not
have BP in front of the numbers, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and
copy them. Now go to the reply box below and paste them in.
Start Firefox in Safe Mode {web link}
While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
In the address bar, type '''about:crashes. Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.
---------------
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.
