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Rough scrolling

Được đăng

I'm running W8.1 on a Sony Vaio Tap 11 with an i5Y and 4GB of RAM. When scrolling by dragging my finger across the screen I get a very jagged scroll (if you can even call it scrolling). I've tried disabling the smooth/auto scrolling settings and playing with 'general.smoothScroll.mouseWheel.durationMaxMS' in about:config. Oddly enough Internet Explorer (of all programs!) scrolls beautifully smoothly.

Anyone got a solution?

I'm running W8.1 on a Sony Vaio Tap 11 with an i5Y and 4GB of RAM. When scrolling by dragging my finger across the screen I get a very jagged scroll (if you can even call it scrolling). I've tried disabling the smooth/auto scrolling settings and playing with 'general.smoothScroll.mouseWheel.durationMaxMS' in about:config. Oddly enough Internet Explorer (of all programs!) scrolls beautifully smoothly. Anyone got a solution?

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 15.0 r0
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Media Go Detector Plug-in
  • McAfee MSS+ NPAPI Plugin
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03

Ứng dụng

  • Firefox 33.0.3
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/33.0.3/WINNT/en-US/

Tiện ích mở rộng

  • Adblock Plus 2.6.5 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Classic Theme Restorer 1.2.5 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Reddit Enhancement Suite 4.5.2 (jid1-xUfzOsOFlzSOXg@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0a1e
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 11-15-2013
  • driverDate2:
  • driverVersion: 10.18.10.3355
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Thay đổi cài đặt

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141105223254
  • browser.startup.homepage: https://www.google.co.uk/?gfe_rd=cr&ei=J7BCU-y2EsTR8gezq4CQAw
  • browser.startup.homepage_override.buildID: 20141105223254
  • browser.startup.homepage_override.mstone: 33.0.3
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.0.3
  • general.autoScroll: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1415442871
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415442870
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1415445134
  • places.history.expiration.transient_current_max_pages: 104643
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Có
FredMcD
  • Top 10 Contributor
4306 giải pháp 60469 câu trả lời
Được đăng

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All of them.''' ------------------ If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.

Người tạo câu hỏi

Hi, thanks for responding. This doesn't seem to have fixed the issue.

Hi, thanks for responding. This doesn't seem to have fixed the issue.
cor-el
  • Top 10 Contributor
  • Moderator
17680 giải pháp 159921 câu trả lời
Được đăng

You can check if there is an update for your graphics display driver.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.


Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then also create a new profile.


You can check if there is an update for your graphics display driver. *https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ ---- Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release. *Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/ If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software. *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions. Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. *(32 bit Windows) "C:\Program Files\Mozilla Firefox\" *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\" *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. *http://kb.mozillazine.org/Uninstalling_Firefox Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data. If you keep having problems then also create a new profile. ---- *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Profile_backup *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Người tạo câu hỏi

Tried all of the above, no difference

Tried all of the above, no difference
FredMcD
  • Top 10 Contributor
4306 giải pháp 60469 câu trả lời
Được đăng

Start your Computer in safe mode. Then start Firefox. Try Safe web sites.

Starting The Computer In Safe Mode; Free Online Encyclopedia

Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites. '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode; Free Online Encyclopedia]'''

Người tạo câu hỏi

cor-el suggested that, situation is seeming dire. Thanks to both of you for trying though :)

cor-el suggested that, situation is seeming dire. Thanks to both of you for trying though :)
cor-el
  • Top 10 Contributor
  • Moderator
17680 giải pháp 159921 câu trả lời
Được đăng

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Người tạo câu hỏi

Okay... you've already suggested that, it didn't work

Okay... you've already suggested that, it didn't work