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Firefox won't download files

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Long story, short version: Problem is a progression from bad to worse. Firefox 33.3 won't download or save files (images, web pages, etc.). File picker doesn't open/ can't browse folders, etc. Tried troubleshooting including: reset firefox, safe mode, new profile, rename profile folder files, reset about:config entries, clean install, etc.- nothing changed. Running Windows XP with all updates installed. Using Avast free, Zonealarm free, etc. Workaround currently using down them all add-on is "ok". Any help is most appreciated.

Long story, short version: Problem is a progression from bad to worse. Firefox 33.3 won't download or save files (images, web pages, etc.). File picker doesn't open/ can't browse folders, etc. Tried troubleshooting including: reset firefox, safe mode, new profile, rename profile folder files, reset about:config entries, clean install, etc.- nothing changed. Running Windows XP with all updates installed. Using Avast free, Zonealarm free, etc. Workaround currently using down them all add-on is "ok". Any help is most appreciated.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 15.0 r0
  • Next Generation Java Plug-in 10.72.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Foxit Reader Plug-In For Firefox and Netscape
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Ứng dụng

  • Firefox 33.0.3
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/33.0.3/WINNT/en-US/

Tiện ích mở rộng

  • Adblock Plus 2.6.5 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • All-in-One Sidebar 0.7.25 ({097d3191-e6fa-4728-9826-b533d755359d})
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • CoolPreviews 4.5 ({CE6E6E3B-84DD-4cac-9F63-8D2AE4F30A4B})
  • DownThemAll! 2.0.17 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • FlashGot 1.5.6.7 ({19503e42-ca3c-4c27-b1e2-9cdb2170ee34})
  • Ghostery 5.4.1 (firefox@ghostery.com)
  • gui:config 1.2.3 (guiconfig@slosd.net)
  • Memory Fox 7.4 ({E173B749-DB5B-4fd2-BA0E-94ECEA0CA55B})
  • NoScript 2.6.9.3 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • OptimizeGoogle 0.79.1 (optimizegoogle@optimizegoogle.com)
  • RAMBack 1.0 (ramback@pavlov.net)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • CLEO 6.0.1 (CLEO@guid.customsoftwareconsult.com) (không hoạt động)
  • FEBE 8.0.5 ({4BBDD651-70CF-4821-84F8-2B918CF89CA3}) (không hoạt động)
  • HP Detect 1.0.6.1 ({ab91efd4-6975-4081-8552-1b3922ed79e2}) (không hoạt động)
  • Places Maintenance 1.3 (places-maintenance@bonardo.net) (không hoạt động)
  • ProfileSwitcher 1.6.2 ({fa8476cf-a98c-4e08-99b4-65a69cb4b7d4}) (không hoạt động)
  • SQLite Manager 0.8.1 (SQLiteManager@mrinalkant.blogspot.com) (không hoạt động)
  • Xmarks 4.3.5 (foxmarks@kei.com) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
  • adapterDescription2:
  • adapterDeviceID: 0x2562
  • adapterDeviceID2:
  • adapterDrivers: ialmrnt5
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 6-21-2005
  • driverDate2:
  • driverVersion: 6.14.10.4342
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • numTotalWindows: 2
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.5218']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Thay đổi cài đặt

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.cache.memory.capacity: 16000
  • browser.display.show_image_placeholders: True
  • browser.history_expire_days.mirror: 180
  • browser.history_expire_days_min: 2
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.max_tabs_undo: 5
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141105223254
  • browser.startup.homepage_override.buildID: 20141105223254
  • browser.startup.homepage_override.mstone: 33.0.3
  • browser.tabs.autoHide: True
  • browser.tabs.tabMaxWidth: 10
  • browser.tabs.tabMinWidth: 50
  • browser.urlbar.autocomplete.enabled: True
  • browser.urlbar.autofill: True
  • dom.disable_open_during_load: False
  • dom.disable_window_status_change: True
  • dom.ipc.plugins.enabled.npcoolirisplugin.dll: False
  • dom.max_chrome_script_run_time: 0
  • dom.mozApps.used: True
  • extensions.checkCompatibility.3.6: True
  • extensions.lastAppVersion: 33.0.3
  • font.internaluseonly.changed: False
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d10: 3
  • gfx.blacklist.layers.direct3d10-1: 3
  • gfx.blacklist.layers.direct3d11: 3
  • gfx.blacklist.layers.direct3d9: 3
  • gfx.blacklist.layers.opengl: 3
  • gfx.blacklist.stagefright: 3
  • gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
  • gfx.blacklist.webgl.angle: 3
  • gfx.blacklist.webgl.msaa: 3
  • gfx.blacklist.webgl.opengl: 3
  • gfx.direct2d.disabled: True
  • layers.acceleration.disabled: True
  • media.gmp-gmpopenh264.enabled: False
  • media.gmp-gmpopenh264.lastUpdate: 1415005542
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415355088
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • network.http.max-connections: 34
  • network.http.max-connections-per-server: 8
  • network.http.max-persistent-connections-per-proxy: 8
  • network.http.max-persistent-connections-per-server: 4
  • network.http.pipelining: True
  • network.http.pipelining.firstrequest: True
  • network.http.pipelining.maxrequests: 8
  • network.http.proxy.pipelining: True
  • network.http.request.max-start-delay: 0
  • permissions.default.image: 0
  • places.database.lastMaintenance: 1415442260
  • places.history.expiration.transient_current_max_pages: 26791
  • places.history.expiration.transient_optimal_database_size: 42865294
  • places.last_vacuum: 1328701936
  • plugin.expose_full_path: True
  • plugin.importedState: True
  • plugin.state.flash: 1
  • plugin.state.np-mswmp: 0
  • plugin.state.np32dsw: 1
  • plugin.state.npctrl: 1
  • plugin.state.npdeployjava: 1
  • plugin.state.npdrmv: 2
  • plugin.state.npdsplay: 1
  • plugin.state.npfoxitreaderplugin: 1
  • plugin.state.npgeplugin: 0
  • plugin.state.npqtplugin: 1
  • plugin.state.npwmsdrm: 2
  • plugin.state.npwpf: 1
  • plugin.state.npystate: 0
  • privacy.clearOnShutdown.formdata: False
  • privacy.cpd.extensions-dta: True
  • privacy.cpd.offlineApps: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.dialog_enable_delay: 0
  • security.disable_button.openDeviceManager: False
  • security.warn_entering_weak: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1415019024

Linh tinh

  • Người dùng JS: Có
  • Có thể tiếp cận: Không
ideato 893 giải pháp 6250 câu trả lời
Được đăng

Hello knowgo,

you can check it in Windows Safe mode with network support (press F8 on the boot screen) .

(If works in Windows Safe mode then maybe the problem is other installed software, like security software, your Avast or Zonealarm).


thank you

Hello knowgo, you can check it in [https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true Windows Safe mode with network support] (press F8 on the boot screen) . (If works in Windows Safe mode then maybe the problem is other installed software, like security software, your Avast or Zonealarm). thank you

Người tạo câu hỏi

ideato: Thanks for your prompt response. FF seemed to work fine with XP in safe mode, so I took a closer look at my security software settings (some of which I had changed during this troubleshooting time frame, as I had reinstalled the progs in question). Also updated Avast to current version (previously had performance issues with newer version). For whatever reason (IDK) Firefox seems to behave normally now. You can close this thread if you like, 'tho its a bit too soon for me to be certain... wish I had posted here a week or 2 ago! (LOL). Thanks again for the assist!

ideato: Thanks for your prompt response. FF seemed to work fine with XP in safe mode, so I took a closer look at my security software settings (some of which I had changed during this troubleshooting time frame, as I had reinstalled the progs in question). Also updated Avast to current version (previously had performance issues with newer version). For whatever reason (IDK) Firefox seems to behave normally now. You can close this thread if you like, 'tho its a bit too soon for me to be certain... wish I had posted here a week or 2 ago! (LOL). Thanks again for the assist!
ideato 893 giải pháp 6250 câu trả lời
Được đăng

Câu trả lời hữu ích

you are welcome :-)

you are welcome :-)