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Not all content is being displayed

Được đăng

Recently when going to certain websites, parts of the content are not being displayed. In one case, when I go to log into a website, the user name no longer displays although I can log in. An example is this page: http://www.foodnetwork.com/recipes/giada-de-laurentiis/soba-noodle-salad-recipe.html. When I go to it in IE or Chrome, I can see all content. Went I go in FF, I can't see anything under "ingredients" or "Directions" except dotted lines where text should be. Screen shots are available. I have gone through the steps of disabling add ons/extensions and even reset FF (losing some extensions that I can't find now lol) but nothing. Everything is up to date as well. Any ideas?

Recently when going to certain websites, parts of the content are not being displayed. In one case, when I go to log into a website, the user name no longer displays although I can log in. An example is this page: http://www.foodnetwork.com/recipes/giada-de-laurentiis/soba-noodle-salad-recipe.html. When I go to it in IE or Chrome, I can see all content. Went I go in FF, I can't see anything under "ingredients" or "Directions" except dotted lines where text should be. Screen shots are available. I have gone through the steps of disabling add ons/extensions and even reset FF (losing some extensions that I can't find now lol) but nothing. Everything is up to date as well. Any ideas?

Giải pháp được chọn

Did you try to disable hardware acceleration in Firefox?

Does any text appear if you use Ctrl+A to select the text?

This can be a problem with the font that is used to display the text.

You can do a font test to see if you can identify corrupted font(s).

You can try different default fonts and temporarily disable website fonts to test the selected default font.

  • Tools > Options > Content : Fonts & Colors > Advanced
  • [ ] "Allow pages to choose their own fonts, instead of my selections above"

You can right-click on a web page and select "Inspect Element" to open the Inspector (Firefox/Tools > Web Developer). You can check the font used for selected text in the Font tab in the right pane of the Inspector.

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Next Generation Java Plug-in 10.71.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Shockwave Flash 15.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • 5.1.30514.0
  • Shockwave Flash 13.0 r0
  • LastPass Plugin
  • Shockwave Flash 12.0 r0
  • Shockwave Flash 11.9 r900
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • iTunes Detector Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Ứng dụng

  • Firefox 33.0.2
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/33.0.2/WINNT/en-US/

Tiện ích mở rộng

  • Add to Amazon Wish List Button 1.10 (amznUWL2@amazon.com)
  • ColorfulTabs 25.1 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • Download Status Bar 12.2.0 ({6c28e999-e900-4635-a39d-b1ec90ba0c0f})
  • PDF Download 3.0.0.2 ({37E4D8EA-8BDA-4831-8EA1-89053939A250})
  • ShareThis 4.0.1 ({1b8cc170-8c85-11db-b606-0800200c9a66})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Weather Forecast 0.1.5 (jid1-aqwHRwQpv3JUMs@jetpack)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (không hoạt động)
  • Webroot Filtering Extension 1.0.2.42 (webrootsecure@webroot.com) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: NVIDIA GeForce 9400 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0641
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 5-15-2012
  • driverDate2:
  • driverVersion: 6.14.13.142
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9400 GT Direct3D9 vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 9

Thay đổi cài đặt

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 4
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141027150301
  • browser.startup.homepage_override.buildID: 20141027150301
  • browser.startup.homepage_override.mstone: 33.0.2
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.0.2
  • media.gmp-gmpopenh264.lastUpdate: 1415140615
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415140614
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 80422
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Có

Người tạo câu hỏi

Here is the example in FF

Here is the example in FF

Người tạo câu hỏi

And in IE

And in IE
cor-el
  • Top 10 Contributor
  • Moderator
17481 giải pháp 157964 câu trả lời
Được đăng

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Try to disable OMTC in Firefox and leave hardware acceleration enabled by setting this pref to false on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac) Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache": *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- Try to disable OMTC in Firefox and leave hardware acceleration enabled by setting this pref to false on the <b>about:config</b> page. * layers.offmainthreadcomposition.enabled = false *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config

Người tạo câu hỏi

Sorry but as I said, I went through the recommend steps, already tried F5, clearing caches and cookies, Safe mode, reset, changed about:config, and nothing. Still a problem.

Sorry but as I said, I went through the recommend steps, already tried F5, clearing caches and cookies, Safe mode, reset, changed about:config, and nothing. Still a problem.

Người tạo câu hỏi

Here's another example page from www.FMyLife.ocm

Here's another example page from www.FMyLife.ocm

Người tạo câu hỏi

Now the problem is worse as now I can't see parts of FB...

Now the problem is worse as now I can't see parts of FB...
cor-el
  • Top 10 Contributor
  • Moderator
17481 giải pháp 157964 câu trả lời
Được đăng

Giải pháp được chọn

Did you try to disable hardware acceleration in Firefox?

Does any text appear if you use Ctrl+A to select the text?

This can be a problem with the font that is used to display the text.

You can do a font test to see if you can identify corrupted font(s).

You can try different default fonts and temporarily disable website fonts to test the selected default font.

  • Tools > Options > Content : Fonts & Colors > Advanced
  • [ ] "Allow pages to choose their own fonts, instead of my selections above"

You can right-click on a web page and select "Inspect Element" to open the Inspector (Firefox/Tools > Web Developer). You can check the font used for selected text in the Font tab in the right pane of the Inspector.

Did you try to disable hardware acceleration in Firefox? Does any text appear if you use Ctrl+A to select the text? This can be a problem with the font that is used to display the text. You can do a font test to see if you can identify corrupted font(s). *http://browserspy.dk/fonts-flash.php?detail=1 You can try different default fonts and temporarily disable website fonts to test the selected default font. *Tools > Options > Content : Fonts & Colors > Advanced *[ ] "Allow pages to choose their own fonts, instead of my selections above" You can right-click on a web page and select "Inspect Element" to open the Inspector (Firefox/Tools > Web Developer). You can check the font used for selected text in the Font tab in the right pane of the Inspector.

Được chỉnh sửa bởi cor-el vào

Người tạo câu hỏi

I disabled hardware acceleration and that made things worse. Control A just highlights were the text should be but still nothing is there. All the fonts test out except Lucinda, a very common font so let me play with that. Thanks

I disabled hardware acceleration and that made things worse. Control A just highlights were the text should be but still nothing is there. All the fonts test out except Lucinda, a very common font so let me play with that. Thanks

Người tạo câu hỏi

Wow. Ok that was it. Thank you so very much. Nice call. Never knew that could be an issue.

Now to find a safe website to download and reinstall the Lucinda family. Any idea what a good safe one would be?

Wow. Ok that was it. Thank you so very much. Nice call. Never knew that could be an issue. Now to find a safe website to download and reinstall the Lucinda family. Any idea what a good safe one would be?
cor-el
  • Top 10 Contributor
  • Moderator
17481 giải pháp 157964 câu trả lời
Được đăng

You can use the System File Checker to check for missing and corrupted font files. It needs to be run from an Elevated Command Prompt. Open a cmd.exe window as Administrator. After the cmd.exe prompt, type: sfc.exe /scannow and press Enter

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe):


You can use the System File Checker to check for missing and corrupted font files. It needs to be run from an Elevated Command Prompt. Open a cmd.exe window as Administrator. After the cmd.exe prompt, type: sfc.exe /scannow and press Enter Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe): * http://support.microsoft.com/kb/310747 ---- * http://en.wikipedia.org/wiki/System_File_Checker

Người tạo câu hỏi

Couldn't run scannow as it kept asking for files on service pack 3 CD. All service packs were downloaded. I don't have them on CD.

Couldn't run scannow as it kept asking for files on service pack 3 CD. All service packs were downloaded. I don't have them on CD.

Người tạo câu hỏi

Looks like I fixed the problem. When looking at my machine and an older one (still XP SP3), I didn't find the problem fonts either but the websites I was having issues with on my current machine were rendering fine on the old one using Lucinda Sans Unicode vs Lucinda Grande on my current machine. Something was preventing the use of the Unicode font on FF on my machine even though I removed the Lucinda Grande.tff files. Somehow two sets of Lucinda Grande printer font files were installed or became corrupted (dot PFB and dot PFM) and were preventing the unicode font from being used. Since they were the only ones of their type and something was preventing their removal, I went into SAFE mode, moved them to another folder off the machine, rebooted and now everything works.

Thanks for the leads. Greatly appreciate it. Didn't know this could be a thing. You rock.

Looks like I fixed the problem. When looking at my machine and an older one (still XP SP3), I didn't find the problem fonts either but the websites I was having issues with on my current machine were rendering fine on the old one using Lucinda Sans Unicode vs Lucinda Grande on my current machine. Something was preventing the use of the Unicode font on FF on my machine even though I removed the Lucinda Grande.tff files. Somehow two sets of Lucinda Grande printer font files were installed or became corrupted (dot PFB and dot PFM) and were preventing the unicode font from being used. Since they were the only ones of their type and something was preventing their removal, I went into SAFE mode, moved them to another folder off the machine, rebooted and now everything works. Thanks for the leads. Greatly appreciate it. Didn't know this could be a thing. You rock.