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Screen Freezes When The Mouse Doesn't Move

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  • 56 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi WSEA

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Hi, I have always used Mozilla Firefox and loved it but in the last few weeks it is driving me insane. Whenever I load a webpage and I don't move the mouse it just freezes until I move the mouse again. If I load the same page off internet explorer it loads straight away without moving or touching anything. I am on the current version of 34.0 Beta Update Channel. I have tried using a previous version and the same problem is there. I really want to use Firefox but it's at the stage I won't if I have to be sitting in front of the computer moving the mouse to load each page I need. Can anyone please help me.

Giải pháp được chọn

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Giải pháp được chọn

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Thankyou So Much !!! My problem has been fixed.