Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

There is a white bar about a half inch running vertical on the right hand of my screen and it's causing my firefox to work improperly. What is wrong?

  • 5 trả lời
  • 5 gặp vấn đề này
  • 721 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

As the question states. The problems is that my mouse has to be about a cm or 2 to the right of icons and anything that is clickable to highlight the item and to be able to click it. Not sure what is wrong?

Giải pháp được chọn

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (5)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

The uploaded image is a screen shot showing the right part of my screen with a white vertical bar. No other program on my computer does this. Not sure what to do. It's not a big problem, it's more annoying than anything.

more options

Giải pháp được chọn

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

That was awesome!!! Thank you so much!!! LOVE FIREFOX!!!

more options

Glad to help. Happy computing.