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Diễn đàn trợ giúp

got the account verification e-mail but when i try to sign in/reset password my username is not recognized

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please help

please help

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

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  • DRM Store Netscape Plugin

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 5.1; rv:32.0) Gecko/20100101 Firefox/32.0

Thông tin chi tiết

Andrew
  • Moderator
322 giải pháp 4071 câu trả lời
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Hi,

Could you please elaborate on the issue? Are you talking about your account on support.mozilla.org?

Hi, Could you please elaborate on the issue? Are you talking about your account on support.mozilla.org?

Người tạo câu hỏi

Sorry, I thought it had been posted on the subforum on Firefox sync. It's when I try to sync that I encounter this issue.

Sorry, I thought it had been posted on the subforum on Firefox sync. It's when I try to sync that I encounter this issue.
guigs 1072 giải pháp 11697 câu trả lời
Được đăng

Did you set up the account on a device that asks you to pair a device? If so, this is the older version of sync.

Are you using an email address in the username? https://accounts.firefox.com/reset_password

Did you set up the account on a device that asks you to pair a device? If so, this is the older version of sync. Are you using an email address in the username? [https://accounts.firefox.com/reset_password]