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Firefox crashing after update, submitted by Bolivar1234, ribbo, and others

  • 2 trả lời
  • 1 gặp vấn đề này
  • 37 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

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Same problem as several other people after installing the new 32.0.1, this time on 64-bit Windows 7. I would have simply replied to other people posting, but the Mozilla Support pages no longer provide a flow to register a new account in order to reply to a post. New accounts can only be registered when submitting new questions. This is a separate bug.

Now to the browser problem.

When the browser starts, it appears to function _until_ it attempts to update a page. If it attempts to update a page on startup, it fails to load the page and the title bar changes to "Not Responding." Or, on the first link that the user clicks, it again fails to follow the link and the title bar changes to "Not Responding."

This is _not_ a crash per se. There is no crash information captured and no crash report submitted. The browser simply hangs.

I have found a temporary workaround by starting Firefox in safe mode, then under Tools -> Options -> Advanced, I turned off "Use hardware acceleration when available." For now, this allows me to use the browser.

My hardware is a Lenovo Thinkpad Edge E13.

Same problem as several other people after installing the new 32.0.1, this time on 64-bit Windows 7. I would have simply replied to other people posting, but the Mozilla Support pages no longer provide a flow to register a new account in order to reply to a post. New accounts can only be registered when submitting new questions. This is a separate bug. Now to the browser problem. When the browser starts, it appears to function _until_ it attempts to update a page. If it attempts to update a page on startup, it fails to load the page and the title bar changes to "Not Responding." Or, on the first link that the user clicks, it again fails to follow the link and the title bar changes to "Not Responding." This is _not_ a crash per se. There is no crash information captured and no crash report submitted. The browser simply hangs. I have found a temporary workaround by starting Firefox in safe mode, then under Tools -> Options -> Advanced, I turned off "Use hardware acceleration when available." For now, this allows me to use the browser. My hardware is a Lenovo Thinkpad Edge E13.

Tất cả các câu trả lời (2)

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Scratch that... the browser still has issues. It just hung again when opening a .pdf file.

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Uninstall Firefox from your computer {web link}

Then

Download Firefox Full Installer For All languages And Systems {web link}


Download the installer and save it somewhere first.