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Strange Gray Download Arrow After Starting Firefox

Posted

So every time I start firefox, 8 seconds or so later, a gray download arrow appears, just as if something is being downloaded, but there is actually nothing. Any ideas?

So every time I start firefox, 8 seconds or so later, a gray download arrow appears, just as if something is being downloaded, but there is actually nothing. Any ideas?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • Google Update
  • Battlelog Game Launcher (2.4.0)
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 12.0 r0
  • iTunes Detector Plug-in
  • A component of your photo software powered by RocketLife
  • GEPlugin
  • Intel web components updater - Installs and updates the Intel web components
  • Plug-in for detecting Nero Kwik Media.
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

guigs2
  • Top 10 Contributor
  • Administrator
  • Moderator
582 solutions 6631 answers

Hi ShynnSup, No I do not have an idea. Is this an addon or extension? Troubleshoot Firefox issues using Safe Mode

Hi ShynnSup, No I do not have an idea. Is this an addon or extension? [[Troubleshoot Firefox issues using Safe Mode]]
cor-el
  • Top 10 Contributor
  • Moderator
11998 solutions 111493 answers

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).


Note that your System Details List shows multiple Flash plugins.

  • Shockwave Flash 14.0 r0
  • Shockwave Flash 12.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data. *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Multiple_profile_files_created Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible). ---- Note that your System Details List shows multiple Flash plugins. *Shockwave Flash 14.0 r0 *Shockwave Flash 12.0 r0 You can find the installation path of all plugins on the <b>about:plugins</b> page. *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player. *(32 bit Windows) C:\Windows\System32\Macromed\Flash\ *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\