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Crash bp-68322806-86d3-420b-b32e-06a7c2140809

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  • 1 gặp vấn đề này
  • 29 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

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Crash ID: bp-68322806-86d3-420b-b32e-06a7c2140809 Crashes every few minutes commonest occasion during flash activity crashs in safe mode, crashs with deactivated acceleration ect. Antivirus and Antimalware did come up with a few things but even after removing them its still the same.. i tried the all the recomended steps from support.firefox.org Please help me im at my wits end

Tất cả các câu trả lời (2)

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox" Button reset . Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Note that the OP is using a Firefox 32 beta release.


Do the crashes also happen with the current Firefox 31 release?

You can check for problems caused by extensions and plugins.

See also: