Các câu trả lời gần đây cho Firefox crashes constantlyhttps://support.mozilla.org/vi/questions/10038842014-11-08T17:20:56-08:00We're missing the point here. The question is really why are these errors constant in firefox and th2014-11-08T17:20:56-08:00Conguacohttps://support.mozilla.org/vi/questions/1003884#answer-650773<p>We're missing the point here. The question is really why are these errors constant in firefox and they don't happen with any other browser. It doesn't have anything to do with graphic drivers, it's very rare today to have outdated drivers at least for a long amount of time since these days we all get a notifications to update them...
For the solution to be really effective, meaning - to not happen again, understanding the cause is imperative, not just throwing temporary and innefective changes to the default settings... or isn't firefox supposed to work with default settings? Reinstalling the browser is not finding the cause!
</p>Check your Graphics Drivers are uptodate or not
2014-06-06T00:50:31-07:00iamjayakumarshttps://support.mozilla.org/vi/questions/1003884#answer-587188<p>Check your Graphics Drivers are uptodate or not
</p>Ok, first crash since the last attempts:
https://crash-stats.mozilla.com/report/index/bp-ea9a4e61-9c2014-06-06T00:07:05-07:00Andrimnerhttps://support.mozilla.org/vi/questions/1003884#answer-587180<p>Ok, first crash since the last attempts:
<a href="https://crash-stats.mozilla.com/report/index/bp-ea9a4e61-9c27-4909-8bd7-a23db2140606" rel="nofollow">https://crash-stats.mozilla.com/report/index/bp-ea9a4e61-9c27-4909-8bd7-a23db2140606</a>
</p><p>Still only that one crash, but that is how it usually starts
</p>So far: No new crashes. This is looking promising. I'll wait a little while before I'll call this on2014-06-05T05:51:01-07:00Andrimnerhttps://support.mozilla.org/vi/questions/1003884#answer-586840<p>So far: No new crashes. This is looking promising. I'll wait a little while before I'll call this one cured, tho!
</p>All right, thanks. Scanned/cleaned with Malwarebyte's and reinstalled Firefox. I'll let you know if 2014-06-03T22:10:52-07:00Andrimnerhttps://support.mozilla.org/vi/questions/1003884#answer-586065<p>All right, thanks. Scanned/cleaned with Malwarebyte's and reinstalled Firefox. I'll let you know if the situation improves
</p>Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may2014-06-02T22:01:48-07:00iamjayakumarshttps://support.mozilla.org/vi/questions/1003884#answer-585594<p>Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
</p><p>You can try these free programs to scan for malware, which work with your existing antivirus software:
</p>
<ul><li> <a href="http://www.microsoft.com/security/scanner/default.aspx" rel="nofollow">Microsoft Safety Scanner</a>
</li><li> <a href="http://www.malwarebytes.org/products/malwarebytes_free/" rel="nofollow">MalwareBytes' Anti-Malware</a>
</li><li> <a href="http://support.kaspersky.com/faq/?qid=208283363" rel="nofollow">TDSSKiller - AntiRootkit Utility</a>
</li><li> <a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow">Hitman Pro</a>
</li><li> <a href="http://www.eset.com/us/online-scanner/" rel="nofollow">ESET Online Scanner</a>
</li></ul>
<p><a href="http://windows.microsoft.com/MSE" rel="nofollow">Microsoft Security Essentials</a> is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
</p><p>Further information can be found in the <a href="/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">Troubleshoot Firefox issues caused by malware</a> article.
</p><p>________________________________________________________________________________
</p><p>Certain Firefox problems can be solved by performing a <em>Clean reinstall</em>. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
</p><p><strong>Note:</strong> You might want to print these steps or view them in another browser.
</p>
<ol><li>Download the latest Desktop version of Firefox from <a href="http://www.mozilla.org" rel="nofollow">http://www.mozilla.org</a> and save the setup file to your computer.
</li><li>After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
</li><li>Delete the Firefox installation folder, which is located in one of these locations, by default:
<ul><li><strong>Windows:</strong>
<ul><li>C:\Program Files\Mozilla Firefox
</li><li>C:\Program Files (x86)\Mozilla Firefox
</li></ul>
</li><li><strong>Mac:</strong> Delete Firefox from the Applications folder.
</li><li><strong>Linux:</strong> If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see <a href="/en-US/kb/install-firefox-linux" rel="nofollow">Install Firefox on Linux</a>. If you downloaded and installed the binary package from the <a href="http://www.mozilla.org/firefox#desktop" rel="nofollow">Firefox download page</a>, simply remove the folder <em>firefox</em> in your home directory.
</li></ul>
</li><li>Now, go ahead and reinstall Firefox:
<ol><li>Double-click the downloaded installation file and go through the steps of the installation wizard.
</li><li>Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
</li></ol>
</li></ol>
<p>More information about reinstalling Firefox can be found <a href="https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&amp;s=troubleshooting&amp;r=3&amp;as=s#w_5-reinstall-firefox" rel="nofollow">here</a>.
</p><p><b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
</p><p>Please report back to see if this helped you!
</p><p>Thank you.
</p>It's definitely still there. Massive amount of crashes in last couple of mins.
Random crash report: 2014-06-01T04:26:17-07:00Andrimnerhttps://support.mozilla.org/vi/questions/1003884#answer-584785<p>It's definitely still there. Massive amount of crashes in last couple of mins.
Random crash report:
<a href="https://crash-stats.mozilla.com/report/index/bp-eaf9a21f-457f-4a1d-bbd5-5e8642140601" rel="nofollow">https://crash-stats.mozilla.com/report/index/bp-eaf9a21f-457f-4a1d-bbd5-5e8642140601</a>
</p>Ok, I've created a new profile. It's hard to tell how effective solutions are, since crashes don't n2014-06-01T04:17:27-07:00Andrimnerhttps://support.mozilla.org/vi/questions/1003884#answer-584781<p>Ok, I've created a new profile. It's hard to tell how effective solutions are, since crashes don't necessarily happen constantly, but Firefox crashed again just now - so it seems like the problem is still there.
</p><p>Crash report:
<a href="https://crash-stats.mozilla.com/report/index/bp-28c731da-3cbd-4e40-85ca-184922140601" rel="nofollow">https://crash-stats.mozilla.com/report/index/bp-28c731da-3cbd-4e40-85ca-184922140601</a>
</p>Create a new profile as a test to check if your current profile is causing the problems.
See Creati2014-05-30T15:31:56-07:00iamjayakumarshttps://support.mozilla.org/vi/questions/1003884#answer-584138<p>Create a new profile as a test to check if your current profile is causing the problems. <br>
See <strong>Creating a profile</strong>:
</p>
<ul><li><a href="https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles" rel="nofollow">https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles</a>
</li><li><a href="http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues" rel="nofollow">http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues</a>
</li></ul>
<p>If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem <br>
<strong>Profile Backup and Restore</strong>
</p>
<ul><li><a href="http://kb.mozillazine.org/Profile_backup" rel="nofollow">http://kb.mozillazine.org/Profile_backup</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles" rel="nofollow">https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles</a>
</li><li><a href="http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox</a>
</li></ul>