Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Windows will not let me remove a bad version of the Firefox program so I can install a good one. I have an infected/malfunctioning Firefox. I have scanned with both Malbytes and SAS. I cannot remove the program so I can add a good version.

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 11 دیکھیں
  • آخری جواب بذریعہ ideato

more options

I received a trojan malware. I first scanned with Malwarebytes. Then downloaded the Super Antispyware Portable Scanner and scanned with it. I want to remove the once infected Firefox and install a new one, but when I click "Remove" in the Add/Remove program, it will not proceed. How do I remove the once infected Firefox so I can install a new one?

I received a trojan malware. I first scanned with Malwarebytes. Then downloaded the Super Antispyware Portable Scanner and scanned with it. I want to remove the once infected Firefox and install a new one, but when I click "Remove" in the Add/Remove program, it will not proceed. How do I remove the once infected Firefox so I can install a new one?

تمام جوابات (1)

more options

Take a look at:

http://kb.mozillazine.org/Uninstalling_firefox

but you must delete the malware too.

thank you