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this computer is a woindows 11 not 10

Firefox Installation and updates
James replied
Frank Steckler
Frank Steckler

We had this HP computer installed about June 2025, I am trying to get onto my Amazon account, Please help this old 86 yr old computer guy, Thanks

We had this HP computer installed about June 2025, I am trying to get onto my Amazon account, Please help this old 86 yr old computer guy, Thanks

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James
James
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A Firefox 149.0 UserAgent or UA on Windows 10 and 11 shows as Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:148.0) Gecko/20100101 Firefox/149.0

Windows 11 is basically based on the same NT 10.0 as Windows 10 as to why sites may think you are using Windows 10 and not 11. Perhaps when Microsoft actually makes a new version of Windows it will be based on a new NT to avoid this. https://en.wikipedia.org/wiki/Windows_NT#Releases


As for Amazon account issues you need to contact Amazon support ex: https://www.amazon.com/gp/help/customer/display.html

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