the vpn is not working still

Where did you download it from?

Hi, are you trying to run Mozilla VPN: https://www.mozilla.org/products/vpn/

Let us know and we can flag this thread for a moderator to move your question over to the correct support team.

Unfortunately, this site ignores email replies, so please return to your question to follow up. (https://support.mozilla.org/questions/1507221)

If you need support for Mozilla VPN then you can post a ticket using https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

Let us know and we can flag this thread for a moderator to move your question over to the correct support team.

Threads cannot be moved to the subscription based product sections like Mozilla VPN.