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یہ تھریڈ کو بند اور آرکائیو کیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

My passwords disappeared after a weird FF reinstall/uninstall

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ the-edmeister

FxFxx
FxFxx
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Yesterday I asked the question here: https://support.mozilla.org/en-US/questions/1085073 ...about how I opened FF and it behaved like a completely new installation (no bookmarks, no passwords), then I closed it and it returned to normal on reboot. Well, almost normal - bookmarks, plugins etc are all back where they were, but all my passwords have disappeared including the one for my Mozilla support account. So I had to create a new account (the password reset did not deliver the promised email).

Yesterday I asked the question here: https://support.mozilla.org/en-US/questions/1085073 ...about how I opened FF and it behaved like a completely new installation (no bookmarks, no passwords), then I closed it and it returned to normal on reboot. Well, almost normal - bookmarks, plugins etc are all back where they were, but all my passwords have disappeared including the one for my Mozilla support account. So I had to create a new account (the password reset did not deliver the promised email).

تمام جوابات (2)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

the-edmeister
the-edmeister
  • Moderator
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locking as a duplicate of https://support.mozilla.org/en-US/questions/1085073