Форум спільноти Thunderbird

My user upgraded Thunderbird to v136 and no longer can sync his calendar on our IMAP server (Cyrus). When Thunderbird attempts to log into the calendar Cyrus logs an "Internal Server Error" with the detail

May 5 15:11:39 XXXXX cyrus/https[198300]: badlogin: [10.8.0.10] Basic SASL(-1): generic failure: All-whitespace username. May 5 15:11:39 XXXXX cyrus/https[198300]: [10.8.0.10] with "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Thunderbird/138.0" via SESSIONID=<cyrus-1746483098-198300-1-4996003587903488780>; "PUT /dav/calendars/user/XXXXX/Default/040000008200E00074C5B7101A82E00800000000E0076891A1BDDB0100000000000000001000000076BAF045101B7D4EA90CA085DF4D7B11.ics HTTP/2" (if-none-match=*) => "HTTP/2 500 Internal Server Error" (stream-id=3; error=The server encountered an internal error.) [timing: cmd=0.000448 net=0.000035 total=0.000483]

The user can access their email so their account username/password is stored correctly in Thunderbird, it's just not making it to the calendar subsystem.

Failure is 100%. The user can access their calendar from the previous version of Thunderbird and by using another app on their phone.

Thunderbird has been working fine, but two days ago IMAP started timing out and won't connect, and we just tried sending a test outgoing message but SMTP now won't connect either. We have not changed any settings, and we've tried closing and re-opening Tbird but no effect. Thanks for any ideas.

Every time I run Thunderbird, it appears to lose its IMAP connection(s) after 10-15 minutes. I've tried varying the number of cached connections from 1 to 10 with no difference in behavior.

Restarting Thunderbird will restore connectivity temporarily, until the entire process starts over again.

It seems to be correlated to saving a copy of sent messages. The sending process times out while the message is being saved to the Sent folder after the SMTP sending is complete.

Once this happens, new mail doesn't appear, moving mail between folders has no effect, and some (but not all) messages can't be retrieved from the server.

message filters only work sometimes. when i click on run now nothing happens. sometimes this works, sometimes i have to walk away and come back, but right now nothing works. i compacted folders, updated firefox, waited, and waited, nothing.

I've been using Thunderbird for decades. I have Thunderbird set to automatically download messages every 5 minutes. Platform: Computer Win11 Home, Thunderbird 128.10.0esr (64-bit), POP3 connection (also with IMAP connection on a MacOS computer.

But a new issue is now occurring. Every so often now, I realize I haven't received any new email downloads in some time. I click on the Get Messages button (or right-click and select items individually), but nothing happens - no "Host Contacted..." message in the Status Bar. It's like the Get Messages function is completely disabled. It is only when I quit then restart Thunderbird does it successfully establish a connection and download the many queued emails.

Please let me know if this is a known bug, or if there is a way to submit this as a bug. Also let me know of any other information you would need in order to help debug this issue. Thanks!

I get an error when I try to open Mozilla Thunderbird "The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

How do I save my open tabs while compacting my inbox? They all disappear after compacting. I am trying to move my open tabs over to a different folder to preserve them, but I can't figure out how to do it.

When I choose an open tab from my Inbox to move it to a different folder, the folder choices on the left side of the interface go away. I there a way to move between folders? Drag /drop?

Chris

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again. Claude Hamel landbaron52@gmail.com

Hi,

I've created a backup file from Outlook which is 17GB with my old emails. I can't find an easy way to import this pst to Thunderbird 137.0.2.

When I go for the optio "Import from Outlook": a) I instantly get an error that a trojan virus is somewhere in my PC and b) it stucks to 33% forever and after a while Thunderbird crashes.

Is there any workaround? Thank you Ev

I have a computer with a 5800X3D, 64 GiB Ram, Samsung 980 Pro M2 SSD, Windows 10 64 Bit with Thunderbird 138.0 (64-bit).

I changed to MailDir format because I have over 250.000 emails and the mbox format was very, very slow. I save all emails to the SSD to not have to check them again.

It works, but Thunderbird regularly freezes for around 1–2 minutes and isn't reactive anymore. The Task Manager shows that one core is used completely.

Can you look into the Thunderbird behavior if more than 200k emails are present? Thunderbird is fine if you just have a few emails. Maybe you can pre-cache it and/or use more than one core?

I cannot upgrade much more on the hardware front. Might be an even faster SSD, but then the vertical scaling would hit a wall.

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

When I select a folder with the columns and column widths set the way I want, then do "Apply current view to > Folder and its children > Local > Local" Thunderbird applies the view to some, but not all, folders. Even if I target a problem folder and explicitly attempt to apply the desired current view to it, it doesn't work. If I create a new blank folder as a sub-folder of a folder that *does* accept current views, I can't apply the current view to the sub-folder. It retains what appears to be a default view.

I can't see any difference between folders that accept "current view" and those that do not. Any suggestions? Or is there a way to set the default view (i.e., columns and column widths, not just sort order) for new folders?

Had a gmail account set up with TB that I removed months ago. I just added a new (different) gmail acct., but the calendar shows the info from the previous acct. What's the best way to remedy this without reinstalling TB?

I have no idea why, but TB is wonking out lately with strange errors?

The folder '[Gmail]/Sent Mail on me@mydomain.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

I have a ton of space and have not changed anything on the PC?

Any ideas?

Aloha, I have been using Thunderbird since decades. Since a few weeks (or even months) by now, it is hanging all the time. Meanwhile it is totally impossible to use it properly. Whenever I klick on something it hangs itself up and I have to wait at least a minute until I can click something else and then it hangs again.

I already tried reinstalling, but that didnt change anything. Of course I also rebooted the computer.

Why is that so and what can be done?

Mahalo, Stefanie