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Repeated gmail problem with error message: "The certificate for imap.gmail.com:993 does not come from a trusted source"

I have problems every time I try to fetch my imap gmail, with Thunderbird complaining that: "The certificate for imap.gmail.com:993 does not come from a trusted source". … (читати далі)

I have problems every time I try to fetch my imap gmail, with Thunderbird complaining that: "The certificate for imap.gmail.com:993 does not come from a trusted source".

As near as I can tell, imap.gmail.com:993 is still the recommended setting for

Version is Thunderbird 148.0.1 (64-bit). Adding an exception for the missing certificate does not seem to make a bit of difference.

I do not know if the use of Bitdefender as my security and vpn software is a factor. I notice that the certificate (exception certificate?) shown when I click on View Certificate in my gmail account settings appears to mention Bitdefender, so perhaps that's a factor. That certificate looks as follows:

Certificate Subject Name Common Name imap.gmail.com Issuer Name Country US Organizational Unit IDS Organization Bitdefender Common Name Untrusted Bitdefender CA Validity Not Before Mon, 02 Feb 2026 08:37:57 GMT Not After Mon, 27 Apr 2026 08:37:56 GMT Subject Alt Names DNS Name imap.gmail.com Public Key Info Algorithm Elliptic Curve Key Size 256 Public Value 04:2D:20:DA:19:33:1D:AC:28:91:52:02:EB:B8:7E:33:C0:B7:E4:F3:5E:4E:88:92:E5:7E:BB:30:0C:6C:E4:84:A8:3D:D7:49:9B:22:C8:C0:BB:01:80:4B:84:30:3A:3B:73:70:8F:AB:EB:C0:F0:D5:7B:8B:0B:64:1B:DC:76:67:41 Miscellaneous Serial Number 1A:50:ED:15:50:A1:A7:93:5D:05:8A:CD:85:A5:15:FD Signature Algorithm ECDSA with SHA-256 Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 12:8A:58:44:DF:B5:E1:E4:EF:CC:F7:35:09:BA:6E:88:86:16:15:78:F9:28:52:23:FC:0E:E9:69:D1:AF:21:86 SHA-1 A3:30:CB:65:39:51:46:9B:3B:BC:0B:B9:09:DD:26:40:A8:52:25:3D

Запитання від R N 52 хвилини тому

Остання відповідь від R N 11 хвилин тому

All current year INBOX emails disappeared--no luck repairing folder or deleting INBOX.msf

Thunderbird--All of my current year INBOX emails disappeared. I have tried repairing the folder, deleting INBOX.msf and restarting including in troubleshooting mode, rei… (читати далі)

Thunderbird--All of my current year INBOX emails disappeared. I have tried repairing the folder, deleting INBOX.msf and restarting including in troubleshooting mode, reinstalled Thunderbird. None of these actions changed the situation. Is it possible to retrieve these messages?

The INBOX folder is much larger than the INBOX.msf folder, so I'm thinking the message info is in there?

I;m using Windows 10.

Запитання від andymason1 2 дні тому

Остання відповідь від andymason1 2 години тому

After an update, the prompt window to relogin to Yahoo and AOL displays an error message.

I just updated from TB 142.0 to 148.0.1. After the update, my Yahoo and AOL accounts display a login window and prompted to re-enter the login credentials. After I enter … (читати далі)

I just updated from TB 142.0 to 148.0.1. After the update, my Yahoo and AOL accounts display a login window and prompted to re-enter the login credentials. After I enter the email address and click 'Next' an error is displayed:

Edge: Too Many Requests

This appears to be a browser error. What is needed to fix this? I am unable to re-enable my email addresses.

When I tried to copy the link to a 'real' browser window I was able to get the verification code from the sites, but then got the error Can't reach this page at 127.0.0.1, connection refused which, of course, is the loopback address.

Запитання від John S 4 години тому

After connecting to Yahoo for 6 weeks, it suddenly times out when downloading messages

Thunderbird version number: 148.0.1 Mail provider: Yahoo Client OS: Windows 10 The issue and steps I tried to resolve: On 1 Jan 2026 I switched from Outlook client on my … (читати далі)

Thunderbird version number: 148.0.1 Mail provider: Yahoo Client OS: Windows 10

The issue and steps I tried to resolve: On 1 Jan 2026 I switched from Outlook client on my Windows 10 PC to Thunderbird 146.0.1. I did not import any user data from Outlook but started with a clean install of TB for the new year. I use yahoo.com with POP3 as my email provider. Server Settings: Server Name "pop.mail.yahoo.com", port 995, SSL/TLS, OAuth2 Outgoing Server: Server Name "smtp.mail.yahoo.com", port 465, SSL/TLS, OAuth2

it all worked fine and I was very happy with the setup. Then from early to mid-February I was unable to use my computer. When I finally accessed Thunderbird again, it connected to Yahoo and showed that approximately 800 email messages would be downloaded and started downloading them. After downloading about 100 messages, Thunderbird timed out and I haven't been able to get it to work since.

I have read and followed or tried to follow these articles plus others that I may have forgotten about (not listed in any particular order) - OAuth2 Authentication for Yahoo, AOL and ATT | Thunderbird Help - including all the steps in Please check the following before asking for support - POP access settings and instructions for Yahoo Mail | Yahoo Help - Automatic Account Configuration | Thunderbird Help - Manual Account Configuration | Thunderbird Help - Thunderbird and Yahoo | Thunderbird Help - Send and receive messages in Thunderbird | Thunderbird Help - Can no longer get emails | Thunderbird Support Forum | Mozilla Support - Emails suddenly stopped downloading to Thunderbird 140.2.1esr | Thunderbird Support Forum - Get Messages | Thunderbird Support Forum | Mozilla Support - Cannot receive messages | Thunderbird Help - Problem with Thunderbird working with Yahoo Mail acccounts. | Thunderbird Support Forum

I have removed all messages from the Yahoo inbox and tried to find one or more messages that may be affecting the download. I don't know the best way to determine that.

I use Windows Defender for my antivirus. I don't see anything in Defender that blocks or scans email messages which would prevent downloads, although I could be wrong about that. if this might be the issue, please provide some guidance about how to check Defender.

I have uninstalled and re-installed Thunderbird. In the process I downloaded the setup file for Thunderbird Setup 148.0 and installed that version. It later auto-updated to 148.0.1. Before installation, I removed all external connections from my Yahoo account and completely removed Thunderbird from my PC, including the profile and profile.ini. When I reinstall and switch the account to POP3, Thunderbird captures the App password from Yahoo and connects just fine. But it still times out while attempting the first download of a message. The first several times it timed out, an error message was displayed but now it doesn't show anything. Except no messages are downloaded.

At this point, I don't know what else to try. Since I don't have much experience with Thunderbird, I don't know how to troubleshoot the process (logs to look at, etc.). I don't want to go back to Outlook but I need the email client to work and download messages. Any help would be much appreciated.

Запитання від flranda 1 день тому

Остання відповідь від flranda 17 годин тому

How do I transfer message filters

I am running Thunderbird 140.8.1esr on macOS Tahoe 26.3 I created an IMAP account in Thunderbird to replace a POP account I want to copy the Thunderbird message filters … (читати далі)

I am running Thunderbird 140.8.1esr on macOS Tahoe 26.3

I created an IMAP account in Thunderbird to replace a POP account

I want to copy the Thunderbird message filters from the POP account to the IMAP account

I read articles on Mozilla Support and these said to copy the msgFilterRules.dat file but I cannot find this file

How can I copy the message filters?

Запитання від erictopp 1 день тому

Остання відповідь від erictopp 21 година тому

TB not recognizing Outlook Personal account as viable SMTP account (evidently)

I get this error ALL THE TIME from TB. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.outlook.com fa… (читати далі)

I get this error ALL THE TIME from TB. Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp-mail.outlook.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. Copilot says that TB is NOT recognizing my personal Outlook email account as a viable SMTP account. Been on line with Copilot for couple of hours without success. Does anyone at Mozilla have anything to offer me?

Запитання від PathMan 4 дні тому

Остання відповідь від PathMan 21 година тому

Lost all saved email data

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to … (читати далі)

A few days ago I lost all of my saved email messages, plus "sent" emails, and "deleted" emails. I had important information stored there for future use. I am hoping to be able to retrieve it. Any help would be appreciated. Thank you!

Запитання від viggy1121 2 дні тому

Остання відповідь від viggy1121 1 день тому

Repeated Error Issue in Thunderbird – Request for Assistance

Dear Support Team, I am writing to report an issue I am experiencing with Thunderbird. Every time I use Thunderbird, an attached error message keeps appearing. This probl… (читати далі)

Dear Support Team,

I am writing to report an issue I am experiencing with Thunderbird. Every time I use Thunderbird, an attached error message keeps appearing. This problem is delaying my work and affecting my daily tasks.

I kindly request your assistance in checking and resolving this issue as soon as possible. Please let me know if you need any additional information or screenshots of the error message.

Your prompt support would be greatly appreciated.

Thank you

Запитання від Amal 1 день тому

Остання відповідь від Amal 1 день тому

Not all Google calendars visible

Hey, everyone! I'm having a problem with my Google calendar on on of my Macs. O have an M1 Mac Mini and I can access all of my calendars through that system. However, I … (читати далі)

Hey, everyone!

I'm having a problem with my Google calendar on on of my Macs.

O have an M1 Mac Mini and I can access all of my calendars through that system. However, I also have a 2013 MacBook Air running Big Sur 11.17.10 and I can only access two out of my four calendars via Thunderbird 128.14.0esr on that machine.

The four calendars I have subscribed to are my personal calendar, US Holidays, Stardates (because I'm a Trek fan) and Phases of the Moon. On my MacBook, I can only access or view my personal and US Holidays calendars. The other two can't be found by Provider for Google Calendar.

Anyone know why this might be and how I ca fix it? Seems silly that an Provider wouldn't be able to access these calendars since the same version functions on both TB 128 and TB 140.

Thanks!

Запитання від Chaz 2 дні тому

Остання відповідь від Chaz 2 дні тому

Thunderbird constantly showing that I have new messages, despite not having anything new in my inbox or any of my folders

On Bazzite, currently I'm running Thunderbird version 140.8.1esr. I only have one account set up in Thunderbird, which is my iCloud email account. I followed the steps in… (читати далі)

On Bazzite, currently I'm running Thunderbird version 140.8.1esr.

I only have one account set up in Thunderbird, which is my iCloud email account. I followed the steps in this guide to set up my iCloud email account in Thunderbird, and it went very smooth.

No matter what I do, no matter how many times I mark all folders as read, the icon in my dock ALWAYS displays a new mail notification.

I've removed and re-added my account twice, and have uninstalled and re-installed Thunderbird from the Bazaar store. iCloud on the web also does not show that I have any new messages.

Запитання від will.taylor0435 2 дні тому

Остання відповідь від will.taylor0435 2 дні тому

Email folder in unified inbox and another same email in folders, cannot access duplicate email folder, but shows emails.

I have several emails (personal and business) that I use and have them grouped in Unified inbox. Recently one of those emails showed up as a new folder (just under Trash … (читати далі)

I have several emails (personal and business) that I use and have them grouped in Unified inbox. Recently one of those emails showed up as a new folder (just under Trash folder) in bold type. It has with a varying number of emails in it, now 18. When I click on the 'open folder arrow', a subfolder 'Archives' with nothing in it shows up. When I open the email folder a new page appears with the email as a header and underneath 'set up another account', 'import from another program', 'about mozilla thunderbird', and 'resources'. What is happening? How can I get rid of this folder since I can't read any of the emails in it and it is just a duplicate of the folder that already is working find in the inbox? TIA

Запитання від Rush4 2 дні тому

T-bird not accepting my Win10 -> Win11 move

I've been trying to move my Thunderbird data (148.0) from a Win10 to a Win11 machine. I've meticulously followed both the methods outlined at http://mzl.la/1ApHiU3. I hav… (читати далі)

I've been trying to move my Thunderbird data (148.0) from a Win10 to a Win11 machine. I've meticulously followed both the methods outlined at http://mzl.la/1ApHiU3. I have copied my original profiles.ini from the ...AppData\Roaming folder to that location on the new machine, then corrected the drive locations in the file (see attached profiles.ini image). (yes, the correct "j4sqsccb.XXXXXXX" folder is copied to the new installation's root: a bulky several-GB)

In order to try to replicate my original computer's admittedly-awkward installation from long ago, I have added the suffix " -p -no-remote" to the desktop icon's Target field. And on startup, the new T-bird does properly show my original profiles in the Select panel - even though I only ever used the one that functioned correctly, identified as 1 in the profiles.ini file (see Choose User Profile image, IDs X'ed-out).

However, on selecting that profile on the Win11 machine, Thunderbird just takes me to the account setup screen, as if it's unable to locate or load the account settings for that profile.

I'm only doing this clunky method of copying-over out of ignorance; I'd be very happy to simplify the mess I'd created decades ago with my original installation. OR if you think I'm better off wiping all evidence of past installations to start from a clean install, I'll be happy to do that. Please let me know if you need additional info I've failed to provide here!

Also adding images of my ...Roaming\Thunderbird\Profiles folder and Installs.ini file, just in case!

Запитання від motoflex 4 дні тому

Остання відповідь від motoflex 2 дні тому

TB will not save login-in password

I am shifting over to TB from Windows Live Mail. I have installed TB Ver 115.16.2 on 7 computers successfully (Win 7, 10 and 11) over the past year. But on one Win 7 comp… (читати далі)

I am shifting over to TB from Windows Live Mail. I have installed TB Ver 115.16.2 on 7 computers successfully (Win 7, 10 and 11) over the past year. But on one Win 7 computer TB will not save the password. Usually TB asks for the Password during set-up. But here it asked for it in a pop-up box. Yes, I entered the correct password. Yes, I said "save with Password manager." But here it keeps asking for it, over and over. At one point TB connected to the POP download server, just long enough to download all the incoming emails, but then quit connecting. It won't connect to the SMTP server. The port numbers for POP and SMTP are correct and the security settings are correct. I've done a lot of web searching. Most sites say that profile files logins.json and key4.db may be corrupted. I disabled them (by renaming) and copied those two files from another computer on which the same Thunderbird version works properly on the same mail server. Same thing - TB still keeps asking for the POP server password. I just deleted TB (uninstalled, and deleted all the appdata directories, and verified there were no lingering registry keys using a list shown on Spiceworks). I'll next reinstall, but don't have much confidence that it will work. Thanks.

Запитання від hcole-pe 4 дні тому

Остання відповідь від hcole-pe 2 дні тому

thunderbird 140.8.1 will not run unless restart of mac mini ios15.7.4 sequoia. only runs once

thunderbird 140.8.1 will not run unless restart of mac mini ios15.7.4 sequoia. only runs once then will not run email again. Can I back up to a previous version that did … (читати далі)

thunderbird 140.8.1 will not run unless restart of mac mini ios15.7.4 sequoia. only runs once then will not run email again.

Can I back up to a previous version that did run or is there an issue?

Запитання від pmono7690 3 дні тому

Остання відповідь від pmono7690 2 дні тому

Thunderbird move to next message on remove attachments

Menu: Message>attachment>delete all When delete all attachments for a message, when delete all attachments, auto move to the next message. This behavior is annoying… (читати далі)

Menu: Message>attachment>delete all

When delete all attachments for a message, when delete all attachments, auto move to the next message.

This behavior is annoying, usually I first delete all attachments and then reply but message position is in the next message.

This behavior is for example for version 140.7.1esr and 140.8.1esr.

102.15.1 work fine.

Запитання від Dani 4 дні тому

Остання відповідь від Dani 2 дні тому

thunderbird has stopped recvng msgs from @embarqmail and @gmail stating password is incorrect

Thunderbird has stopped receiving messages from @embarqmail (Sept/25) and @gmail (Mar/26) stating the password is incorrect. The passwords are correct as I can still acc… (читати далі)

Thunderbird has stopped receiving messages from @embarqmail (Sept/25) and @gmail (Mar/26) stating the password is incorrect. The passwords are correct as I can still access these accounts online. I have repeatedly updated the passwords through the popup message, but my emails are still not delivered or sent. Lucille

Запитання від zaneltd 3 дні тому

Thunderbird 148.01.1 (64bit) and just collected new emails can't be seen on the screen

I just wonder why all mails suddenly seem to be totally disappeared. Without any warning. Althoug there should be 20 mails (which figure has only been creasing for the ti… (читати далі)

I just wonder why all mails suddenly seem to be totally disappeared. Without any warning. Althoug there should be 20 mails (which figure has only been creasing for the time being/already for hours. :( Also all ready models/musters seem to be deleted. So I can't add my usual signature as easy as usuaylly:

Heli Mäki [edited] FINLAND tel. [edited] < [edited] @gmail.com>


/edited address, email and phone# from public community support forum

Запитання від heli.maki 3 дні тому

I want to connect to a remote CardDAV Address book but the option in Account Hub does not do anything

I have Version 140.8.0esr | Released February 24, 2026, for Linux Mint (up to date) I have a CardDAV address book on a Nextcloud instance that i want to sync to Thunderbi… (читати далі)

I have Version 140.8.0esr | Released February 24, 2026, for Linux Mint (up to date)

I have a CardDAV address book on a Nextcloud instance that i want to sync to Thunderbird.

When i open Address Book and the clikc on " Create a new address book" the Account Hub modal window opens. None of the 4 options (including Add Remote Address Book" do anything, i.e. I can click as much as I like but nothing happens.

Запитання від smallcog 4 дні тому

Остання відповідь від smallcog 3 дні тому

Thunderbird and Firefox overlap hided taskbar

Hi When Thunderbird is started maximized it overlap taskbar if is set to hide and taskbar won't show until Thunderbird is minimized and maximized. Another way is to press… (читати далі)

Hi

When Thunderbird is started maximized it overlap taskbar if is set to hide and taskbar won't show until Thunderbird is minimized and maximized. Another way is to press the Win key two times. Then the hided taskbar can be shown/use. The same thing happens to Firefox. Only when is first started. Then if Firefox is minimized and maximized, press Win key two times, press F11 two times then the hided taskbar show/hide normal.

It is a setting that can be changed to start Thunderbird and Firefox in full screen and do not overlap hided taskbar?

Запитання від bogdan 2 тижні тому

Остання відповідь від bogdan 1 тиждень тому