Форум спільноти Firefox для Android

Good day, your sync for Firefox browser does not work between devices, help articles are also not accurate and probably not updated since a long time.

I need something that works. If it does not work, it goes to the bin very fast.

Time is important and i do not have time to be wasting on low quality work and wasting my eyes on monitors to try to fix Firefox problems, so Im moving to another browser.

Thank you.

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save data setting. It is not apparently visible when you touch the hamburger menu. So where is it hiding? I've never been able to find it?

I HAVE 4 DEVICES MAC13, MAC15, MADADDY15 & IPHONE WITH FIREFOX. I SEE MAC13, BUT ITS LISTED TWICE. MY MAC15 NOR MACDADDY15 DO NOT SHOW UP ON ANY OTHER DEVICES. WHAT DO I NEED TO DO TO FIX THIS?

I'm trying to sync my data between my phone and Mac desktop, but the option isn't there. I'm attaching a screenshot from my phone. I'm running Sequoia 15.3.2 on the Mac and Firefox app is updated on both devices.

Thanks for your help! Beth

I have a Motorola Moto g Play 2023 Android phone with Firefox installed and set as my default browser. However, I can not view any tabs from my phone on my PC and the sync function on my phone's browser is refusing to sync. I have logged out and logged back in, I have gone though my settings in my phone, I have tried many different things and have not found a solution. Maybe there is something you might know that I haven't thought of?

Sync on Android Firefox app hangs and doesn't work neither on official Firefox app neither on Nightly app. Sync only work's if I sign out and sign in, when I'm pushing it it does nothing! That problem it's still there the last two months and after all the updates that both apps have received in that period. Does anyone have the same problem, is there anything that I can do to resolve it? Thank you all in advance. 👍🫡

For a few months now, i.e. the last few upgrades, my Android bookmarks don't sync to my desktop bookmarks. The Android bookmarks should be in alphabetical order (as on the desktop), but it seems if I bookmark a website on Android, this goes to the top of the order on the phone. The desktop bookmarks are unaffected: the new Android bookmark is in the right place. If I uninstall Firefox and reinstall, the bookmarks sync correctly - until I bookmark something new on the phone, then the problem repeats.

Hi,

I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

I noticed today that Firefox isn't syncing.

Every time I tap the "Synchronize now" region, nothing happens. Please see the image. I cannot select what to sync either.

I have signed put and in, cleared cache and restarted the phone.

Before today sync was working fine.

Version info: 136.0 (Build #2016076311), hg-2da0b1797683+ GV: 136.0-20250227124745 AS: 136.0

Please help!

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the settings, I get the pop up telling me to find "sync and save data" I hit the three dots at the top right of the mobile app and don't get the option at all. Thanks.

Using Android app ver. 8.32.3.

The app is not deleting articles that have been deleted on other devices. Articles saved on other devices, however, are showing up on the Android app's saved list. But the only way to delete them is to do it manually.

firefox mobile won't sync bookmarks, it's only using an old section of my bookmarks from months ago. tried to relog in, cleared all history and cache, reinstalled the app and re-synced. still shows an old bookmark menu

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does nothing.

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.1 (64-bit) installations on a Laptop and a PC (both running Linux Mint 22) and a Firefox 135.0.1 (Build #2016074239) on Android. Can someone please help me? I'm desperate!

Let’s start from the beginning: For a very long time, every time I connected to the internet with Firefox on my Laptop or mobile, my bookmarks would get completely messed up: folders duplicated endlessly, some empty, others identical to the original ones. The same happened with the bookmarks themselves: separators almost all moved to the bottom and multiple duplicates of my countless bookmarks.

After several failed attempts following posts from other users who had the same or a similar problem, as well as some Firefox support how-tos, I decided to try a different approach, which was also described in a post.

First, after logging out of my account on all three devices, I backed up my bookmarks from my PC in different formats (.html, .json), and after closing Firefox, I also backed up the cookies.sqlite, favicons.sqlite, and places.sqlite files—just in case! Then, I deleted all folders and bookmarks from the other two devices.

I then spent the whole afternoon cleaning up my bookmarks on the PC: removing duplicates and redundant folders, organizing separators and bookmarks the way I wanted, and making new backups as mentioned above. After that, I logged into my account from my mobile, triggered a sync from there, then logged into the other devices and started the synchronization on them as well.

But it didn’t work. 😞

PC and Laptop synced beautifully, everything was perfect, but the mobile, despite showing that it was syncing, remained empty—and still is.

I tried several forced sync methods as suggested in some Firefox how-tos (https://support.mozilla.org/en-US/questions/1482205 and https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android), and I also followed procedures from other posts where users had similar issues, but nothing worked.

I even tried different approaches: logging out and back in first with my PC, then with my mobile; replacing all bookmarks with the ones I had exported in good condition; checking if there was a new update on Google Play. But my mobile remains completely empty—no bookmarks at all.

So, after more than four hours of trial and error, I'm losing my mind 🤯, and I’m also getting seriously exhausted (it’s now 2 AM, and I’ve been up since 5 AM!).

Does anyone have an idea on how to fix this? A plugin? A folder on the mobile where I can manually place the saved files? Maybe a well-aimed hammer strike in a specific spot on the phone? Anything? At this point, even just a good joke might help me get through the frustration. 😜

Now, I just hope I can get some sleep—I’m so stressed that… 😭

Best regards to all, see you next time, and... good night!

P.S.: Sorry for the long post. 😳

For a bit of contexts I own 3 main devices, Syncing between Device A (Windows 10 Desktop) and Device B (Windows 11 Laptop) works just find the problem comes when syncing Device C (Samsung A13 Android) It won't sync at all. All I need to do is sync my bookmarks

I have tried going into account settings and forcing a reset but that does nothing it continues to say Last synchorinsed 20 hours ago. I have tried signing out and signing in again and I have tried disconnecting device C from the account and reconnecting using a qr code - all that has done is change the Last synchorinsed 20 hours ago to Last synchorinsed never. and disable the option of changing what to sync.

I also have tried syncing from my laptop(Device B) would appreciate some help on what to do

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android

why doens't android firefox sync ?