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Comments on add-ons

I wanted to add a comment on an add-on description page, but I see no way to do that. These are plenty of other comments already posted. How do I add a comment, or reply… (читати далі)

I wanted to add a comment on an add-on description page, but I see no way to do that. These are plenty of other comments already posted. How do I add a comment, or reply to one, on an add-on description page? Thanks for your help. PS If it's helpful, it's specifically this page.

https://addons.mozilla.org/en-US/android/addon/youtube-video-downloader-4kpro/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

Запитання від letsdothis 8 місяців тому

Відповідь від TyDraniu 8 місяців тому

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lost data

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any th… (читати далі)

hello.i recently formatted my phone.and now i re installed firefox and logged in toy account.but there is no data in my browser such as passwords and bookmarks and any thing.please help me.what happened to my data?.thnx

Запитання від mohamad.th73 8 місяців тому

Остання відповідь від Paul 8 місяців тому

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My phone is stolen - is there a way i can remotely wipe my data off of the FF app?

Title. I'm aware i can turn off the sync/log out of the account that will further stop my data going into the wrong hands; is there a way i can remotely factory reset the… (читати далі)

Title. I'm aware i can turn off the sync/log out of the account that will further stop my data going into the wrong hands; is there a way i can remotely factory reset the app, basically?

Запитання від sahilagasi 9 місяців тому

Остання відповідь від Paul 9 місяців тому

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New phone android

I had to get a new phone, and Firefox does not accept my password. I also have it on my tablet, and it's fine, and on my laptop, and the password is correct, but the new … (читати далі)

I had to get a new phone, and Firefox does not accept my password. I also have it on my tablet, and it's fine, and on my laptop, and the password is correct, but the new phone tells me "Try again." It was fine on my old phone.

Запитання від katgirlblue 10 місяців тому

Остання відповідь від Paul 10 місяців тому

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Error message during sign-in: Account is not active

During sign-in to Firefox browser I get an error message saying my account isn't active and to contact an administrator. Hoping you can help, thanks!

Запитання від Nancy Kivette 11 місяців тому

Остання відповідь від Paul 10 місяців тому

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Sync to Android phone broken

I've had no issues with Firefox Sync on desktop but frequent issues on Android. I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=18790… (читати далі)

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

  • After scanning QR code: "500 Error Oh dear, something went wrong there"
  • After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
  • After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
  • After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

Запитання від DB 11 місяців тому

Остання відповідь від DB 11 місяців тому

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Unecessary Login request

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it'… (читати далі)

It's so annoying that you ask for my password when I'm already logged in obviously. I'm on the same phone the same internet at the same address you should know by now it's me. And then nobody remembers the password even though they said they remembered it and I don't remember it. And it says if I reset my password I'm going to lose all the bookmarks and all of my logins. What the heck? Why isn't there always option just to login with my Google account? It does sometimes but not always.

Запитання від David Privatelisting 1 рік тому

Остання відповідь від Paul 1 рік тому

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Why do I keep getting a notice to update my account when I have already done so? Every week or so I get a new request to update my account?

Continue to get request to update my account when I have done so. You repeat every couple of weeks?

Запитання від Rude Alinska 1 рік тому

Остання відповідь від Paul 1 рік тому