Форум підтримки Firefox

I have been going to the same website using Firefox for a year or two and now when I go there the home page for the site shows up for a few seconds then disappears leaving a white screen. Once when I was backspacing there was a notice saying it had been deleted from it's cache and to reload which I did but nothing happened. I have also been using CCleaner and I have been cleaning the MFT free space for Drive C I've been doing that for a month or so and I'm wondering if that caused the problem? I wouldn't think so if it was the problem it should have happened the first time I used it and it should happen on my other browsers and it hasn't. It's only 2 web sites that I know of that have this problem there may be others but I haven't found them yet. How do I get FF to reload the site in it's cache and keep it there if this is a problem with FF? If this is a problem with CCleaner and the free space scan I'd like to know that. Thanks for any help this is great.

Greetings, I am Alvimutmex. A "not supported" notice shows up each time the Mozilla browser loads a webpage. After looking through the settings, I discovered that Mozilla has to be updated. Could you please help me update Mozilla? For instance, when I attempt to open (https://strandsunlimited.us/), I get an error notice.

Firefox freezes - energy efficiency? Version 124.0.1 (64-bit) Windows 11, version 23H2

Firefox has been freezing up completely, all windows and does not unfreeze if I wait, if I click "wait for Firefox to respond" it will pop up again immediately, no matter how many times I click it.

I associate this problem with the new "efficiency mode" that shows two green leaves by some of my firefox processes. The pop-up by the icon says it's to "limit resources used by the process" which suggests the cause is limiting access to necessary resources.

I have found no way to disable this unwanted "feature" - although I am all for eliminating carbon emissions, I need the browser to work.

When this happens immediately after restarting Firefox, the "restore previous session" is gone, so I lose a ton of open work.

If I try ending processes one by one, focusing on the green leaves (not all have the green leaves icon), I invariably close the last window while many other processes are present, losing ability to restore history.

I have written Windows help with no response. (This seems suspicious, as a way to disable competitors.)

I do not see this happen in Chrome.

PLEASE: 1) Provide a way to restore history from previous session (e.g., all windows in last week? or recent instance?) 2) Solve this problem - is it the "energy mode" setting?

Jason

1. When I am video chatting on FB Messenger, I can see myself, and hear the other person, but I can't see them. I use Firefox as my default, and don't like using edge, but this is not an issue on edge, so I've resorted to using edge for this function until I can resolve.

2. I have 3 gmail accounts. One is my primary, 2nd is used for subscriptions and memberships, 3rd is one of my businesses. For some reason when I navigate to my business one from my primary, AND I just checked....going directly to my business one, it won't open. The others work fine.

Please advise what I need to do.

Thanks.

Yesterday I was playing videos on rumble fine. Sat my laptop down, picked it back up after waking up and suddenly no sound on any rumble.com video. Youtube plays video and audio fine. So does X and truth social. In fact, any website plays audio EXCEPT rumble.com. Its not Windows related. Its firefox related. I installed Chrome and rumble.com plays with sound fine. I uninstalled firefox and reinstalled and that didnt fix it. I have rumble installed via WebCatalog an it plays videos and audio fine. I then installed Firefox nightly and never signed in or anything and still rumble isnt playing sound. Its rumble+firefox=no sound. And it appears to be happening to others too on other help forums. DOES ANYONE KNOW HOW TO FIX THIS?

We have an intranet site behind an Active Directory Federation Services (AD FS) - after updating the SSL certificate, the website will no longer allow Firefox clients to log in.

They will be prompted to sign in (with a default sign in prompt, not even the website login prompt), even if you enter the correct user/password it will continue to prompt you. The new cert works with Edge, Safari, and Chrome - I've enabled the following settings in about:Config network.automatic-ntlm-auth.trusted-uris, network.negotiate-auth.delegation-uris, network.negotiate-auth.trusted-uris, and set signon.autologin.proxy to be true - but the issue still persists.

Has anyone seen this/been able to figure this out? I've seen a few other posts, but no resolutions. Does Firefox not support Certificate Signature Algorithm SHA-384 With RSA Encryption? This is the only difference I can see between the 2 certificates; the original is SHA-256 With RSA Encryption.

Thank you!

Hi,

I created a website with a pretty simple css in the body of the page. I have a background image, but its colors are too dominant, so I also added a background color property to make the background more "pale". This approach worked perfectly in Chrome and I am 99% sure that I also tested this back then in Firefox and it worked as expected.

Now, only a white background is displayed in Firefox (Chrome works perfectly), which is interesting, because nor the image nor the set colour is white (well... the colour is white, but it is semi transparent). Did I miss something or is this an accidentally added bug in Firefox?

For your reference I attach a minimal working (in Chrome the paler background is displayed properly, in Firefox white page) example (note: change image url to whatever):

html:

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <link rel="stylesheet" href="styles.css">
</head>
<body>
    <script src="script.js"></script>
</body>
</html>

css:
body{
    height: 100vh;
    width: 100vw;
    justify-content: center;
    align-items: center;
    display: flex;
    margin: 0;
    flex-direction: column;
    background-image: url(./resources/splash.jpg);
    background-position: center;
    background-size: cover;
    background-color:  rgba(255,255,255,0.1);
    background-blend-mode:color;
}

I appreciate the help, Mark

On some sites where the field allows you to start entering characters and it filters the drop down options, Firefox's password manager is covering up the drop down and I'm unable to select an option. If I try to use arrows or select some covered up option, it fills with a stored password and gives me an error that it is an invalid entry. How do I get the password manager to stop taking over these fields?

made this post on reddit too https://www.reddit.com/r/firefox/comments/1bhztyg/non_full_screen_video_player_bug_exclusive_to/ but notice how theres this weird color bar right above the video player, this happens whenever i play anything on hulu.com. any solutions? thanks for any and all responses in advance :)

As the title says. I can't log into Discord on Firefox. I am using a Macbook Pro version 14.1.1. My correct email and password are no longer recognized on the website. The error message I get is that my email doesn't exist, so I can't even reset a password.

I have no problem logging in on Chrome or on my Android phone. I have deleted cookies and rebooted, but the same issue arises. It was fine last night. Now it's a mess. I do have a second Discord account and tried logging in through that. On Firefox that account isn't recognized either. Help please.

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm.

I can get to log in screen ( Sams' club) but it goes right back to the are you human screen?, 

I can access the website if turn off Adblocker Ultimate. Adblocker appears up to date. When I disable Adblocker there is still a request, but this time a button below to press and hold which takes me to login screen. I can successfully login then. Reporting the issue which began within 5 min of the last Firefox update. I updated 3/23/2024

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

This is in response to zeroknight. Sorry, I didn't know how to reply directly to your email.

I deleted the site cookies and disabled tracking protection with no success, however, I was able to login in trouble shooting mode. I went back to normal mode but was still unable to login. Is there anything I can do to correct the problem?

Thanks for the reply.

Reply to zeroknight. Disabling the extensions did the trick. I only have five extensions so I'll just go through them one at a time until I find the culprit.

Thanks very much for your help.

Reply to zeroknight - 2. I use Bitwarden for my password manager. When I disabled it I was able to access Regions. All my other logins seem to be working OK. Maybe a Bitwarden update will fix the problem. Anyway, I know what the problem is now.

Thanks again.

Since the last Firefox update I cannot access my banking web site. I access this site almost daily. It is Regions Online Banking. It will not accept my username either by copy and paste or by typing it in. By not accepting it I mean the login space remains blank. I disconnected from my VPN, no change. I was able to access the site normally using MS Edge.

I am running Windows 11, 64-bit.

Any help would be appreciated.

Hi Guys, every time i open a white website like google or my schools website it turns light grey like the attached photo. I haven't tried anything as I dont know how to fix it. Thanks

Hi there, my name is Derouenkamryn. Every time a webpage loads with the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla has to be updated. Please assist me with updating Mozilla. For example, I receive an error warning when I try to open (https://strands.site/unlimited/).