Firefox was crashing regularly in my PC desktop. I have updated from win 10 to11 recently then only i am seeing firefox browser crashes daily. I am using browser version… (читати далі)
Firefox was crashing regularly in my PC desktop. I have updated from win 10 to11 recently then only i am seeing firefox browser crashes daily. I am using browser version 127.0.2 (64-bit). Below is dump file.
My PC specs:
13900k
RTX 4090
Gskill 32gb 7200mhz
Windows 11
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00001af03747b2f3, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80366b09eb0, address which referenced memory
Debugging Details:
- WARNING: Check Image - Checksum mismatch - Dump: 0x210d9b, File: 0x210ec3 - C:\ProgramData\Dbg\sym\BTHport.sys\FE108757203000\BTHport.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1000
Key : Analysis.Elapsed.mSec
Value: 2732
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 78
Key : Analysis.Init.Elapsed.mSec
Value: 2596
Key : Analysis.Memory.CommitPeak.Mb
Value: 150
Key : Bugcheck.Code.LegacyAPI
Value: 0xa
Key : Bugcheck.Code.TargetModel
Value: 0xa
Key : Failure.Bucket
Value: AV_nt!MiGetPageProtection
Key : Failure.Hash
Value: {41372a35-237d-1281-82f6-8f5f9bf6044a}
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Version
Value: 10.0.22621.1
BUGCHECK_CODE: a
BUGCHECK_P1: 1af03747b2f3
BUGCHECK_P2: 2
BUGCHECK_P3: 0
BUGCHECK_P4: fffff80366b09eb0
FILE_IN_CAB: 070224-10625-01.dmp
READ_ADDRESS: fffff8036751c4a8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
00001af03747b2f3
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: firefox.exe
TRAP_FRAME: ffffd0889d0df2f0 -- (.trap 0xffffd0889d0df2f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffff93c9e4f277f8
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80366b09eb0 rsp=ffffd0889d0df480 rbp=ffffd0889d0df518
r8=ffff93c9e4f27000 r9=0000000000000020 r10=ffff93c9e4f27000
r11=ffff93c9e4f277f8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!MiGetPageProtection+0x140:
fffff803`66b09eb0 478b44fc10 mov r8d,dword ptr [r12+r15*8+10h] ds:00000000`00000010=????????
Resetting default scope
STACK_TEXT:
ffffd088`9d0df1a8 fffff803`66c2e269 : 00000000`0000000a 00001af0`3747b2f3 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffd088`9d0df1b0 fffff803`66c29705 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffffd088`9d0df2f0 fffff803`66b09eb0 : 00000000`00000000 ffff93c9`e4efff48 ffff93c9`dffe9e58 ffff838d`59321140 : nt!KiPageFault+0x485
ffffd088`9d0df480 fffff803`66b0923d : 00000000`00000000 00000000`00100800 ffff93bf`fd3cb538 ffffd088`9d0df5e0 : nt!MiGetPageProtection+0x140
ffffd088`9d0df4e0 fffff803`66b0b2fb : ffff838d`7b6c5740 ffffd088`9d0df778 00000000`00000007 00000087`54647c50 : nt!MiQueryAddressState+0x2ed
ffffd088`9d0df700 fffff803`66f86aaf : ffffd088`00000000 00007ffa`7936c000 00000007`ffa70000 ffff838d`77e2d500 : nt!MiQueryAddressSpan+0x24b
ffffd088`9d0df7c0 fffff803`66f86355 : ffff93c9`dffe9e48 ffff93c9`e4efff48 ffff93c9`e4f277f8 ffff838d`7b6c5740 : nt!MmQueryVirtualMemory+0x73f
ffffd088`9d0df960 fffff803`66c2d935 : 00000000`00000000 00000000`00000000 00000000`00000000 000001e8`d96b1000 : nt!NtQueryVirtualMemory+0x25
ffffd088`9d0df9b0 00007ffb`1886f7c4 : 00007ffb`161c2730 0000fdde`97f8b1fb 000001e8`dfa400f0 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000087`54646bc8 00007ffb`161c2730 : 0000fdde`97f8b1fb 000001e8`dfa400f0 00000000`00000000 00000000`20000001 : 0x00007ffb`1886f7c4
00000087`54646bd0 0000fdde`97f8b1fb : 000001e8`dfa400f0 00000000`00000000 00000000`20000001 00000000`00000030 : 0x00007ffb`161c2730
00000087`54646bd8 000001e8`dfa400f0 : 00000000`00000000 00000000`20000001 00000000`00000030 00000087`54646c00 : 0x0000fdde`97f8b1fb
00000087`54646be0 00000000`00000000 : 00000000`20000001 00000000`00000030 00000087`54646c00 00000087`54648258 : 0x000001e8`dfa400f0
SYMBOL_NAME: nt!MiGetPageProtection+140
MODULE_NAME: nt
IMAGE_VERSION: 10.0.22621.3447
STACK_COMMAND: .cxr; .ecxr ; kb
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID_FUNC_OFFSET: 140
FAILURE_BUCKET_ID: AV_nt!MiGetPageProtection
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {41372a35-237d-1281-82f6-8f5f9bf6044a}
Followup: MachineOwner
Below error was copied from eventviewer:
Faulting application name: firefox.exe, version: 127.0.2.8941, time stamp: 0x6679d728
Faulting module name: ntdll.dll, version: 10.0.22621.3374, time stamp: 0xeae8eecc
Exception code: 0xc0000005
Fault offset: 0x0000000000021120
Faulting process id: 0x0x3EF4
Faulting application start time: 0x0x1DACAAC47A50F62
Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: a0cb4aaf-1995-45b2-9fb4-51b0a84fba90
Faulting package full name:
Faulting package-relative application ID