Форум підтримки Firefox

Here exist some problems on my firefox account and I just feel so confused about this.The confusing situation happened yesterday when I install the firefox app on my desktop,I typed in my login email and clicked the enter but the website said that I have to use my main email address to login,I have another email address so I used another email address,about this email address I don't know whether I have used it to create a firefox account,again,I can't login my account,today I directly use the latter email to log in the firefox website,It told me that this email has't been used.So I want to know why I meet this error,and how to solve it.and when I try to change my password,the password-reset email will be sent to both the two email addresses I refeerd to in this question feedback.

Hi all,

Firefox browser hangs on page graphics when GData AV program is running. This is becoming a persistent and annoying issue. I disabled the several add-ons one by one, and narrowed it down to the GData AV program. This also affects trying to log out of gmail where the hang is perfect. Disabling GData this, and warm reset everything then works fine. The problems don´t occur with GChrome.

How can one be sure which embedded program is actually causing the problem as all work and interface together ?

rich

I already have a profile with all the extensions, passwords, bookmarks, etc., that I want, with FDE. I want to start using Nightly, but dislike the continual moving of passwords & bookmarks, so I just want to use Firefox Sync for this.

(1) Is Sync a good option for me here? I would use FDE & Nightly on the same laptop.

(2) If my plan is ok, what is the best way to start with a new Nightly profile (which I would then Sync)? I tried deleting my old Nightly profile, uninstalling Nightly, and then downloading & uninstalling Nightly again, but every time I do this (including a reboot after uninstalling), I get a profile cannot be loaded error message every time I try to start Nightly. I don't want to use an old profile with Nightly, because I do not want to sync old data at all.

Suggestions?

I have KODI/Linux as my means to Watch TV & Movies.

I also like to watch AFL Football, Live Streamed using Kayo Subscription on Firefox.

When watching AFL Football Video Streaming, I encounter a Serious Video Buffering Problem, whereby the Video constantly stops, but the Audio continues. I do not Stream other Videos.

I have read an article that states that Bitrate can be adjusted to improve this annoying condition, but I cannot find a Setting for this in my Firefox or other Browsers.

Can an Expert on Live Streaming pass Comment on this Problem and how it can be corrected at the Customers End. Thank you.

In Firefox Settings I have PDF downloads set to 'Always Ask' ... this used to work well enough (although, depending on my file download dialog choice to 'Open with Firefox', 'Open with - Adobe Acrobat Reader DC' or 'Save File', I seem to be accumulating duplicate PDF file copies in Downloads\Mozilla.org\Downloads ... the duplicate file redundancy is very annoying), however, with the latest update to Firefox, now I am unable to direct download PDFs from the down-arrow symbol within a given e-mail's Gmail attachment icon ... I can view the file in Gmail by clicking on the body of the Gmail attachment icon but the download button within the Gmail file viewer (top right) doesn't work either. So far as I can tell, this behaviour is confined to Gmail alone (i.e.: https://mail.google.com/mail/u/1/#inbox) ... I am able to get the file download dialog for PDF document download links at other websites and successfully retrieve PDF files. What have the developers changed now? Whatever it was, quit it.

For the last two days, I have been unable to properly open AOL on my laptop using my default browser, Firefox. No ability to read email and the whole presentation was drastically different and unusable. I can open AOL just fine on my IPhone through the AOL app or by just checking mail. I called tech support at AOL and they directed me to use a different browser. I switched to Google Chrome and could see the normal AOL in both the classic and new format. I hope that you figure out what the interface problem is as I prefer Firefox's privacy and other policies. But I can't use it on my laptop unless you solve the problem. Just sayin'. Donald Smiegiel [email removed from public forum]

I have an old Firefox account/accounts that is no longer used and there have been attempts to access it by someone other than me, I very much would like it deleted and and my data associated with that/those accounts removed, there have been several attempts by someone to gain access to it, i would resolve it myself but i also have no access to it anymore or associated email (mediamonkeysolutions494) and i was forced to create the current account that i am on, which is fine im ok with this, but as for my old account/accounts it needs to go so that i can have peace of mind, if support could contact me I would be grateful. again it is not this account that needs attention, but an old account/accounts no longer used, yes I have had user difficulties with recovering accounts at the time hence is why i created my current one i use

the account to be DELETED IS: mediamonkeysolutions494@gmail.com (FIREFOX)

i am not sure if i have an account with groping.monkey1@gmail.com, (FIREFOX) THAT CAN GO TOO PLEASE

current account i am using to message you is to NOT be deleted

I really appreciate your time and i hope you can be of assistance, thank you in advance

Your browser is being managed by your organization. Why am i seeing this and how do I remove how do i stop it from showing up and wwhy is it showing up ? What organization is it and why?

?

Everytime I try to close my Firefox browser window, it just stops. There are multiple processes taking in excess of 200 or 300K in memory that seem to be causing the problem. I have to manually end the process just to close Firefox, and it is quite annoying. I just checked, my Firefox is up to date. Yesterday I deleted and re-installed Firefox, but it's still doing the same thing. This is kind of driving me nuts to be honest. I have Chrome, Opera, and Edge also installed on my computer so I'm ready to jetisson Firefox but thought I'd see what the community has to say first.

UPDATE - Firefox worked great for a few days but the issue returned not too soon after that. Whatever happened in the last update was only good temporarily. I've already done all the initial troubleshooting steps and believe I may have discovered the root cause of the issue.

There are multiple processes in Firefox whose size is over 100,000 kilobytes in size. Some are over 200K, 300K, and 400K.

As I compare this with other browsers I have on my computer, Edge has no processes over 100K, and neither does Chrome or Opera. I believe this is not coincidence, there is something internal to Firefox which creates large processes that is causing delays in closing it. Once again the problem has started annoying me and has started giving me thoughts of switching browsers again.

You can see it in the screenshots I posted.

Ref Firefox Ver 84.0.1 OS > Win 7-64 Dear Firefox Support,

 I have already contacted MS support about the subject issue and they were no help.

I am trying to find out what is causing the issue and how to get rid of it.

 I can't be sure but it may be caused by a Microsoft "START" App.  The issue appeared

to begin about two weeks ago, so it's obviously caused by something new, which may be Microsoft related. Below is Dropbox link to a screen capture of the issue.

 Any tips for ridding my PC / Firefox browser of the issue will be greatly appreciated.
 And thank you for the superb browser.

Best regards, Ken Boardman > elsmoko@cox.net

 https://www.dropbox.com/s/mxmy8jo9g7lntt9/Semi%20transparent%20rectangle_1.jpg?dl=0

I have the Firefox Multi-Account Containers extension installed.

When I click on links in other applications, for example email, is there a way to choose which container it opens on? Right now, it opens without a container.

I'm no longer able to share multiple documents through Dotloop. For years if you click mutliple files a new button pops up that says share and allows you to send all that has been checked, as of today I can say that no longer happens. I tried in Edge and it still works fine. See attached images, one from Firefox the other Edge

I accessed the RedHat 7 Administrator Guide (in PDF form) from a RedHat web page. Firefox shows it as 603 (or so) pages long. If I print it from my Windows 11 Acer laptop from Firefox, somewhere between 40 and 58 pages print. The times that Firefox pretends that the document is 58 pages long, there is an error pop-up (attached) - an error message that provides absolutely no useful information. Other times, there is no error message, but only the first pages of the document print. In "normal" (not debugging mode), the Windows 11 printer status page shows the page status as a fraction, with the denominator climbing as Firefox seems to be stepping through the pages of the document, and with the numerator seemingly climbing as pages are sent to the printer (on my LAN). The denominator stops at between 40 and 58 pages. If I run Firefox in debug mode, the status shows only one number. Judging by its speed, I assume that it's the number of pages sent to the printer. If I copy the same pdf document to, say, my CentOS Linux 5.8 box and print it with lpr, the entire document prints. If I open the document (on the WIndows 11 box) with Bing, it prints many pages. [I stopped the print job after 70 pages or so. I don't KNOW if it would print the whole document, but it gets farther than FIrefox does.] It doesn't matter if I print from the Firefox print dialog or the system/driver one. And, both are set to print ALL pages of the document.

I have trouble logging into Yahoo email using Firefox, since the last update. It gives error message that site cannot be reached. I can go into settings, Privacy and clear data and then it logs in just fine, but to do this EVERY time I try to log in is a real PITA. Does not happen on other browsers.

This problem has been posted a number of times and I've gotten no solution. About 3 weeks ago, I lost all my tabs when closing down my Mac. I have the function to have tabs when resigning on (it's worked fine for years), Also, all my desktop icons are increased in size to 1" by 3/4". Also, cannot download another browser. This is MOST irritating. Sometimes the answer I got from Mozilla was to connect with aa screen icon, but I didn't have the icon. I have download a new Firefox----no resolution. Last night I uploaded to Big Sur 11.75 I need good technical help. Dorothy

Trying to create new "list" in my Twitter account. First click in the Twitter procedure brings up a Firefox box <Continue to Firefox accounts>. How can I get rid of this and continue with the Twitter procedure? Thanks in advance.

I am not sure how to describe this problem I am having with Firefox, e.g., when I tap Ebay icon it goes to Ebay BUT only in Spanish? Will not allow me to do anything but view everything in Spanish? This just happened several days ago and I am suspicious that I have been hacked? This only happens as far as I can tell with Ebay? Now add this to equation, happens with Google browser also? However, it does not happen with Microsoft Edge, with ME I can get to Ebay in english?

I don't know how to fix this, one more thing, even when I do a search on web for Ebay I only get the search for Ebay in Spanish - in other words I cannot get to Ebay english? Tell me what is wrong here?

I try to open Roblox from Firefox and when I attempt to play a game I get a prompt and I choose Roblox, then click OK, but then it doesn't seem to get passed to the application as it simply opens the home page in the app.

I am using Firefox Nightly if that helps.

Cannot print Lanscape mode from Firefox (Mac OS 12). Can print Landscape from Safari on Mac and can print Ladscape from Virtual Windows 11 Firefox (Parallels) same machine using same USB connection. On Mac there is no choice for Landscape printing. Need this to print spreadsheet type content page. Other apps have not trouble with this, such as Numbers etc.

Firefox has been my go to browser for many years but this problem is causing be to preferentially use Safari. Help appreciated. J Veenstra

Hi all,

I basically have the same question as this one, but I don't understand the chosen solution: https://support.mozilla.org/en-US/questions/1257189

When I installed FF on this laptop, I imported successfully my bookmarks, but for some reason for one particular (large) folder, its bookmarks "Description" field was not imported.

I have both the HTML and the json backup bookmarks files. With the HTML file I can copy and paste individual bookmarks and descriptions, but I have probably over 1,000 bookmarks in this folder.

Thank you.