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Hi,

Every time I attempt to login to YouTube or Google sites, this site pops up and I'm unable to log in using my personal account. I no longer work at this place and need it removed from my browser. https://launchpad.classlink.com/srcschools?chromebook=1

Thank you for your help in either removing it (if you can) or providing directions on how to remove it myself.

Thank you, again, Kay

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. I've had this happen a couple times and was able to resolve before by installing updates and uninstalling my Mozilla VPN, but this time nothing has worked. I've tried pretty much every solution I could find online:

• Updating Firefox
• Updating my computer
• Running in Incognito
• Running in troubleshooting mode
• Allowing autoplay
• Disabling hardware acceleration
• Disabling addons
• Clearing cache and data
• Enabling/disabling DRM content
• Installing Windows Media Pack

I'm running Windows 10, and videos seem to work fine in Edge, if that makes any difference.

Hi, I have been having this issue for a while. The search suggestions in the address bar are missing. I mean that the entire drop-down box never shows up. There are no search engine suggestions. There are no history based or bookmarks based suggestions.

The search suggestions is ticked in the settings. And I also disabled hardware acceleration.

Steps I took to troubleshoot: 1. Refreshed Firefox through troubleshoot mode. 2. Restarted firefox in add-ons disabled mode. 3. Tried creating new profile. 4. Tried using Firefox nightly and Dev builds. 5. Got fed up. Switched to Floorp. 6. I also tried a bunch of about:config modifications, that were suggested in earlier such support posts. None to any avail. 7. Tried it on an entirely different windows. And again, the minute I log in, the search suggestions are gone.

This is when I realized, the issue was popping up whenever I log in using my mozilla account. I tried any firefox alternative without logging in and the search suggestions work. The minute I log in with firefox account/mozilla account. The search suggestions stop. This has to be something due to sync is what I guessed. And I stopped sync. And reinstalled. Then the issue resolved. But the minute I log in it reverts back. And no search suggestions.

The search suggestions do not work on any windows based system. I checked my android device and suggestions are working. Sadly, I do not have access to any other platform.

So at this point I was very much frustrated. So someone please help me out. I will give whatever logs you need. But fix this. I need search suggestions. At least bookmarks and history. I believe it to be a core part of the experience.

Not even recently searched are in suggestions. That drop-down box itself is missing.

I've been using Thunderbird for many years with no issues. I opened it today on my laptop and all my accounts, settings, emails, calendar items, etc. are gone. It's asking me to set up an account. I have years worth of saved emails from 4 different accounts and they are all gone. How can I get them back. I am using Windows 10.

Hi, I've received the email below from Microsoft today.

I have 15 email accounts linked to Thunderbird mail and use up to 5 of them daily. Sometimes 'instant' communications on one or more of my accounts can be important.

Will Thunderbird mail still function in the same way from 16th September?

I apologise if this question has been answered somewhere else. I searched but could not find it.

"The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods."

I want to print a Firefox PDF document. It is a credit card statement downloaded off the issuer's website. The PDF file Properties dialog shows Page Size 6.92 x 14 in (Portrait). The thumbnail preview of the document shows the pages in the 6.92 x 14" format. I want to print this document to 8.5 x 11" paper WITHOUT HAVING THE DOCUMENT SHRUNK TO FIT THE SMALLER PAPER. Shrinking the document results in a printout that I cannot read without a magnifier. This is unacceptable. I don't care if the bottom 3" of each page are cut off (mostly that 3" is blank anyway). All I want is to be able to print out a document I can read. NOTE: I have tried using the print dialog option "Size to [choose % magnification]," instead of "fit to page width." This does not work. The print image stubbornly refuses to magnify, the print preview still shows a legal sized document crammed into letter sized paper, and I'm still stuck with a shrunken document with teeny tiny text that I can't read. NOTE: I have also explored using the "simplified" print setting instead of "original." All that gives me is a text explanation and the original document itself disappears. So no joy there either.

Firefox 127.0.2 (64 bit), Windows 11.

Suggestions?

I recently converted to Firefox from Chrome. I use wikipedia a lot, and am used to being able to quickly enter 'w' into the search bar to bring that up as the first result. This was something that I could do without hassle on Chrome, but not something that I can consistently do on Firefox. My settings are synced across devices, yet the first result for 'w' in the search bar is (was) 'www.google.com' on my desktop, and 'wikipedia.org' on my laptop. I created a bookmark for wikipedia.org named 'w', which didn't work, I wiped any instance of 'google.com' from my search history and now 'w' in the search bar gives me 'www.youtube.com' instead, wonderful.

Any advice would be great

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but created a second appearance of my main email account with its own Templates subfolder. At that point I decided I really didn't want to keep it after all, so I deleted the message, but the second Templates folder didn't disappear; its still on the tree list as an empty folder. Right-clicking that folder doesn't have a Delete function, but it does present a Repair option, but running that doesn't help. How do I get rid of that unneeded individual email account listing and the empty Templates folder?

Hello- I want to add some verbiage before my business card that I have add to my Signature. see image - How do I include the Warm Regards, name, number? I did add on "advanced composer" but cannot find how to use it in FF Thanks for the help

When I try to click on certain key buttons in webpages, nothing happens. examples: "Sign in" won't sign me in. A field that lets me change number of products desired won't let me fill change the number. Only seems to be executable (CTA?) buttons. Thanks for any help.

hi, on the top right there is a search bar. for the history i normally highlight the word and press delete, now thats not working, why is this and how can i fix this issue?

"Unable to write the email to the mailbox. Make sure the fle system allows you write privileges, and you have enough disk space to copy the mailbox."

After years of working fine, this message has started appearing whenever TB tries to retrieve messages. I've checked that there's enough space (there's many GB free). I've checked the authorisations of the email folders, they're all fine (Full Control in all cases). I found an answer in a forum suggesting that a rogue antivirus might be the problem, but I'm only using MS Defender.

In desperation I removed the entire Roaming/Thunderbird folder, uninstalled TB, reinstalled it (version 115.12.2), created a new profile for my email address (it's a Yahoo email address, and I can retrieve the emails directly through the Yahoo Mail website with no problems). But I'm still getting the same error message. TB tries to retrieve the messages, it says 'Retrieving message 1 of 105' for several minutes, then the error message popup, and nothing appears in the Inbox. (105 is all the incoming messages as of now since this started happening).

I'm completely stuck. Any suggestions?