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trying to get vpn on my account that washacked

nodeadhead1952

My account was hacked. every time I try to get VPN amd told need new account? HELP??

My account was hacked. every time I try to get VPN amd told need new account? HELP??
Читати цю відповідь у контексті

Вибране рішення

Got it, Mozilla VPN is one of our premium products so you will get better help from a dedicated agent for that. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

Усі відповіді (5)

Hi there, are you trying to use Mozilla's VPN or the VPN feature on Firefox? Can you add a screenshot on what you see? Also in which country are you based?

Laptop was scrubbed clean and Windows 11 was reinstalled! Tech said laptop is now 'brand new" still having difficulty installing VPN> Should have just had tech do it!

nodeadhead1952 said

Laptop was scrubbed clean and Windows 11 was reinstalled! Tech said laptop is now 'brand new" still having difficulty installing VPN> Should have just had tech do it!

which VPN are you trying to install?

Вибране рішення

Got it, Mozilla VPN is one of our premium products so you will get better help from a dedicated agent for that. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.