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Indexing is stuck

TomTom345 відповів
TomTom345

Hi,

Can you please have a look at the following problem: I decided to re-index my mails. after I realized that the search results did structurally not contain any messages from 2026. I deleted the global-messages-db.sqlite. However, this did not lead to the desired result. After processing some folders, I can see in Activity Manager that the indexing stands still after having processed about 20% of the "Sent Mail" folder of a gmail account. I waited more than 12 hours, but the number of indexed messages did not increase. The file size of the global-messages-db.sqlite at this moment is only 2.3 KB, while the original database was more that 300 MB large.

I already tried the following without success:

  1. restarted TB
  2. deleted the database for the second time
  3. restarted my PC
  4. repaired said "Sent Mail" folder

I am running Thunderbird 140.9.0esr on Windows 11.

Many thanks in advance for your replies.

Thomas

Hi, Can you please have a look at the following problem: I decided to re-index my mails. after I realized that the search results did structurally not contain any messages from 2026. I deleted the global-messages-db.sqlite. However, this did not lead to the desired result. After processing some folders, I can see in Activity Manager that the indexing stands still after having processed about 20% of the "Sent Mail" folder of a gmail account. I waited more than 12 hours, but the number of indexed messages did not increase. The file size of the global-messages-db.sqlite at this moment is only 2.3 KB, while the original database was more that 300 MB large. I already tried the following without success: # restarted TB # deleted the database for the second time # restarted my PC # repaired said "Sent Mail" folder I am running Thunderbird 140.9.0esr on Windows 11. Many thanks in advance for your replies. Thomas

Усі відповіді (2)

Try this:

- click your account just above the Inbox

- TB Menu Bar > File > Compact All Folders

(Most don't see the top [Menu bar](https://i.imgur.com/OTvCzJ6.png), as it's hidden by default. If you don't see it, press the ALT key.)

- rebuild the database again

Вибране рішення

Thanks. After having repaired the Sent Mail folder and restarting Thunderbird, I was able to proceed with the database rebuild. There were a number of other problematic folders which needed to be handled the same way.

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