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lost folders

  • 1 відповідь
  • 0 мають цю проблему
  • 82 перегляди
  • Остання відповідь від Matt
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Michaela Fukacova
Michaela Fukacova

Hello,

I downloaded all my emails from my .com mailbox into Mozilla Thunderbird. I could see all of them for about three days, and I was very happy to have them stored locally, as I am planning to move my mailbox elsewhere.

However, today all folders appear empty in Thunderbird and I can no longer see the emails, even though I can see that the files are still stored on my computer.

I have been trying for hours to solve this problem with the help of AI, but without success.

Could you please help me restore or display the emails that were downloaded locally?

Thank you very much for your help.

Best regards, Michaela

Hello, I downloaded all my emails from my .com mailbox into Mozilla Thunderbird. I could see all of them for about three days, and I was very happy to have them stored locally, as I am planning to move my mailbox elsewhere. However, today all folders appear empty in Thunderbird and I can no longer see the emails, even though I can see that the files are still stored on my computer. I have been trying for hours to solve this problem with the help of AI, but without success. Could you please help me restore or display the emails that were downloaded locally? Thank you very much for your help. Best regards, Michaela

Усі відповіді (1)

Matt
Matt
  • Top 25 Contributor

did you download using IMAP that is nothing but a local cache of server stored emails. If something happens to the server copies that will be deleted locally. They are also often deleted when the antivirus get in the way and blocks connectivity.

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Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.