Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Firefox Browser No Longer works at King soopers and Walmart.com websites, cannot get in to either one

  • 1 відповідь
  • 1 має цю проблему
  • 73 перегляди
  • Остання відповідь від Denys
  • Open

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I get messages to try again later all the time. If I use another browser such as Edge or Chrome, I can get in no problem. Not sure what is going on??? I chatted with Customer Service Reps at both sites, they don't know why I cannot get in with Firefox, unless some of your security certificates have expired. Help!! - Stan

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I get messages to try again later all the time. If I use another browser such as Edge or Chrome, I can get in no problem. Not sure what is going on??? I chatted with Customer Service Reps at both sites, they don't know why I cannot get in with Firefox, unless some of your security certificates have expired. Help!! - Stan
Вкладені знімки екрана

Усі відповіді (1)

Hi,

Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issues:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.

Does any of the above help? Looking forward to your update on how it goes!

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.