Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

When opening Claude in the AI chatbot, the leftmost area cannot be clicked.

  • 2 відповіді
  • 0 мають цю проблему
  • 234 перегляди
  • Остання відповідь від ブルーレヰ
  • Вирішено

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bots (such as ChatGPT or Gemini). What could be the cause? My environment is as follows:

OS: Windows 11 Pro x64 Firefox version: 147.0.4

Additionally, tabs are set to vertical display, and the sidebar expands only when the cursor hovers over it.

Thanks.

When using the AI chatbot in the Firefox browser, I cannot click to the left of a certain coordinate only when Claude is open. This issue does not occur with other AI bots (such as ChatGPT or Gemini). What could be the cause? My environment is as follows: OS: Windows 11 Pro x64 Firefox version: 147.0.4 Additionally, tabs are set to vertical display, and the sidebar expands only when the cursor hovers over it. Thanks.

Обране рішення

Thank you for your extremely prompt reply.

Now, this is quite puzzling to me as well. Today, after the holiday break, I returned to work and opened Claude via Firefox's AI chatbot as usual. To my surprise, the click dead zone I reported earlier had vanished (even though I hadn't enabled troubleshooting mode).

Ultimately, I don't know what caused this issue or why it disappeared. For now, I'll assume it was a temporary glitch. Thank you for taking the trouble to look into it.

Читати цю відповідь у контексті 👍 0

Усі відповіді (2)

Hi,

Does the issue persist if you run Firefox in Troubleshoot Mode? If it does, please report it on Bugzilla, Mozilla's bug tracker (and, optionally, share a link to your report here, so that we can follow along).

Вибране рішення

Thank you for your extremely prompt reply.

Now, this is quite puzzling to me as well. Today, after the holiday break, I returned to work and opened Claude via Firefox's AI chatbot as usual. To my surprise, the click dead zone I reported earlier had vanished (even though I hadn't enabled troubleshooting mode).

Ultimately, I don't know what caused this issue or why it disappeared. For now, I'll assume it was a temporary glitch. Thank you for taking the trouble to look into it.

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.