Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше
Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.
Архівовано

Can't download Thunderbird

Wayne Mery replied
Dean

Hello. I am trying to download and install Thunderbird to my Windows 10 desktop. I can't seem to be able to download the app. It does not appear in my Explorer Downloads window. Every time I try to download it from the website a Donate Window appears and there is no option to Continue - even though I have donated to this site. Please advise. Thanks.

Hello. I am trying to download and install Thunderbird to my Windows 10 desktop. I can't seem to be able to download the app. It does not appear in my Explorer Downloads window. Every time I try to download it from the website a Donate Window appears and there is no option to Continue - even though I have donated to this site. Please advise. Thanks.

Усі відповіді (2)

I just tried at https://www.thunderbird.net/en-US/thunderbird/all/ and the download starts immediately, followed by the donation request. It may be that thunderbird downloaded, but not where expected. If using Firefox, click Tools>download to verify.

david is correct, donations are not required to download, use nor block using Thunderbird in any way. And the installer file should be in your Downloads directory.

If you are still having difficulty, please post here so you can get assistance.

If your problem was solved, please open this support page and click on "Solves the problem".