I can log into my account. see screenshot Can you provide more detail and screenshots of any error messages? What security software are you running? Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Another option you can try is to '''Forget About This Site'''. Make you know the login information. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions