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page refreshes and loses information

jarcher_1

When filling out online forms sometimes I need to check information on another app or when checking out of online purchase I need to go to my banking app to allow the purchase, whenever I go to another app or the screen locks when I go back to firefox the page has done refresh which in most instances, especially online forms, means I either get a timed out message or I am brought back to the beginning screen with all information I entered erased. For some online purchases I am never able to complete the transaction because I am sent back to beginning of the form everytime I approve the transaction in banking app. Any solutions?

When filling out online forms sometimes I need to check information on another app or when checking out of online purchase I need to go to my banking app to allow the purchase, whenever I go to another app or the screen locks when I go back to firefox the page has done refresh which in most instances, especially online forms, means I either get a timed out message or I am brought back to the beginning screen with all information I entered erased. For some online purchases I am never able to complete the transaction because I am sent back to beginning of the form everytime I approve the transaction in banking app. Any solutions?

Усі відповіді (2)

Вибране рішення

Hi

I recommend long pressing on the right hand Android icon. This will split screen your Android device, allowing you to see two apps at the same time.

That works great. Thanks!