Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Learn More

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

When trying to clear cache in Options/Privacy and Security my cache will not clear beyond 9.8 MB

  • 4 відповіді
  • 1 має цю проблему
  • 12 переглядів
  • Остання відповідь від tdbailey

more options

Apologies if I've mistakenly asked this question already. When trying to clear my Cached Web Content in Options/Privacy and Security it will not clear to 0 but remains at 9.8 MB every time. i.e."Your stored cookies, site data, and cache are currently using 9.8 MB of disc space." I worry that this indicates a bug in my system.

Apologies if I've mistakenly asked this question already. When trying to clear my Cached Web Content in Options/Privacy and Security it will not clear to 0 but remains at 9.8 MB every time. i.e."Your stored cookies, site data, and cache are currently using 9.8 MB of disc space." I worry that this indicates a bug in my system.

Обране рішення

Thank you very much, Fred. Followed your advice but could not find cache/cache2 folder in File Explorer. However having selected Form and Search history + Cache only in Clear Recent History then CLOSING FIREFOX and WAITING for 20 seconds, found the problem cleared itself. The clue to the solution was in your reply. Thanks again, Tom.

Читати цю відповідь у контексті 👍 0

Усі відповіді (4)

more options

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

more options

Вибране рішення

Thank you very much, Fred. Followed your advice but could not find cache/cache2 folder in File Explorer. However having selected Form and Search history + Cache only in Clear Recent History then CLOSING FIREFOX and WAITING for 20 seconds, found the problem cleared itself. The clue to the solution was in your reply. Thanks again, Tom.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

Змінено FredMcD

more options

Oops. OK, Fred. That's done.