I moved an email to folder in order to save it but it disappeared and is not in that folder. What happened? I'm a novice at computers.
Moving emails to save in folders but though they disappear from my inbox, they aren't showing up in the destination folder. I need these emails! Where are they? This started after I emptied trash folder and then later deleted additional emails. However, I got a little delete-happy and needed to retrieve an email from the trash folder. But when I went to the trash folder, nothing is showing up. At the bottom of the page, it says I have 202 emails in the trash folder. None are visible - and I do have the column labels at the top showing up (I saw that in another place that that was a problem for someone. Doesn't seem to be my problem). I'm not very computer savvy but it seems I have 2 problems and the problems started after I emptied the trash folder. Can anyone help me? My son thinks I need to ditch Mozilla Thunderbird and do all my email through gmail or something like that.
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re :None are visible - and I do have the column labels at the top showing up (I saw that in another place that that was a problem for someone. Sometimes the column labels are there and sometimes not. The fact that you can see the column headers is irrelevant. The point is this, do you have an invisible list ? Please recheck this:
- Make sure the 'Message Pane' is visible.
'Menu icon' > 'Options' > 'Layout' select 'Message Pane' OR use the F8 key to toggle the view.
- select the Trash folder.
- then click near the top in the area where you would expect to see a list.
If an email appears like magic in the lower Message Pane, then you have an invisible list. This fixes invisible list:
- Click on far right column header selection icon and select 'Reset columns to default'
It is possible the TRash folder is out of synch with the index file:
- Right click on 'Trash' folder and select 'Properties'
- click on 'Repair Folder' button
- click on 'OK'
Please note that 'Empty Trash' means completely delete everything that is in the 'Trash' folder, so it gone forever.
That would be the same even if logging onto the webmail account via a browser. Gmail will also auto empty the IMAP Trash folder periodically.
Also note that gmail are a law unto themselves and everything is not so straight forward. Deleting can only be done correctly by deleting via the gmail imap trash bin. So if you are using POP you may still have a load of emails in the webmail 'All Mail' folder.
If using IMAP then you will be subscribing to see server folders and should be using the imap gmail Trash folder.
Otherwise you are just removing labels and not actually deleting emails. Gmail store all its emails, recieved, sent, archived etc in the 'All Mail' folder. It applies labels to allow that email to be seen in a more traditional view eg: in the Inbox. Deleting that label will remove it from the Inbox, but will not remove it from 'All Mail', so it becomes archived in 'All Mail'. You can access 'All Mail' and put emails back to where you want to see them.
Deleting that email by putting it in the imap gmail Trash folder, will delete that email from 'All Mail' when trash is emptied and so it is gone.