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Automatic Updates not working; Having to do it manually; Any Suggestions?

  • 2 відповіді
  • 2 мають цю проблему
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  • Остання відповідь від cor-el

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I have to manually check and download the latest version of Firefox; even though my settings are set to do this automatically. Any suggestions?

I have to manually check and download the latest version of Firefox; even though my settings are set to do this automatically. Any suggestions?

Усі відповіді (2)

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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

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There is no need to refresh or reset Firefox because of this.

You may have tried to update Firefox at the time that the update to Firefox 36.0.4 hadn't finished and only Firefox 36.0.3 was offered and updates had been disabled because of this or just not offered.