Hi, what does the popup say? If you think a picture would be helpful in this case, we have an article about how to capture that: [[How do I create a screenshot of my problem?]] Please cut out or blur any sensitive information before attaching the image to your reply. ---- Also, if you are seeing a bar with an allow button, or if you get a blank page after entering your login, you could try switching a setting here: * Windows: "3-bar" menu button (or Tools menu) > Options * Mac: "3-bar" menu button (or Firefox menu) > Preferences * Linux: "3-bar" menu button (or Edit menu) > Preferences In the left column, click Advanced. Then on the right side, with the "General" mini-tab active, make sure the following is not selected (box is not checked): "Warn me when websites try to redirect or reload the page"