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Opening unwanted pages

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  • Son yanıtı yazan: philipp

josieann30
josieann30

locking this thread as duplicate, please continue at /questions/1027745

When I am looking on any website such as Ebay, Asda etc and click on next page or view item unwanted pages are opening up sometimes 4 or 5 pages. Also I can not get rid of pop ups, I have disabled them, retarted Firefox updated everything and these problems are still an issue.

''locking this thread as duplicate, please continue at [https://support.mozilla.org/en-US/questions/1027745 /questions/1027745]'' When I am looking on any website such as Ebay, Asda etc and click on next page or view item unwanted pages are opening up sometimes 4 or 5 pages. Also I can not get rid of pop ups, I have disabled them, retarted Firefox updated everything and these problems are still an issue.

philipp tarafından tarihinde düzenlendi

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philipp
philipp
  • Moderator

hello, this might be a problem with malware/adware on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware