Buddy Program-Support Forum Overview

Bu makale artık güncellenmiyor, o nedenle içeriği eskimiş olabilir.


This article is to help buddies teach their trainees how to answer in the support forum. Below is a checklist, which buddies should cover with their trainees and some links that buddies can give to their trainees or use them.


This is a list of everything your trainee needs to know. It's recommended to go through this list when working with your trainee.

  • Checking the question tags and system details
  • Understanding the question
  • Replying to the question
  • Using canned response
  • Using knowledge base articles
  • Report abuse the spam user and questions
  • Editing the replied answer

Useful Links


Bu iyi insanlar bu makalenin yazılmasına yardımcı oldular: iamjayakumars, ouesten, rabbihossain. Siz de yardımcı olabilirsiniz: Nasıl olacağını öğrenin.