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[Urgent] Issue: Firefox keep logging user out from services

Issue description Firefox keep self logging me out from the synchronization. This requires urgent fixing. Expected result after fixing Firefox should never (unconditional… (read more)

Issue description

Firefox keep self logging me out from the synchronization. This requires urgent fixing.

Expected result after fixing

Firefox should never (unconditionally) self logout the user from any devices and services (with includes synchronization

Proposed enchancement

Firefox should allow to be simously logged into services (like sync) from multiple authorized devices in same time, instead beeing selective

Open 9 40

I lost all my tabs because i use Firefox synchoronise.

I had a phone set up for synchronization, and the tabs were synced. Now, that phone has disappeared from my main phone—the one that listed all the devices—and all the tab… (read more)

I had a phone set up for synchronization, and the tabs were synced. Now, that phone has disappeared from my main phone—the one that listed all the devices—and all the tabs are gone. What should I do?

How can I get my tabs back? 😭

Open 4 20

Android device won't sync.

No matter what I do, sometimes, Firefox on my phone won't sync and it's driving me crazy to be honest. I don't know why it happens, it has no fixed schedule and it seems … (read more)

No matter what I do, sometimes, Firefox on my phone won't sync and it's driving me crazy to be honest. I don't know why it happens, it has no fixed schedule and it seems to go away on it's own in a seemingly random amount of time. In this instance, as I'm writing this I've been trying to sync with my PC for over an hour and it simply refuses to sync. I've tried restarting, force stoping , clearing cache.. Nothing. In the past I even tried reinstalling and for it to sync it took a while. I'm lost with this bug and it's been happening for a while now, I was hoping for a fix but so far it seems it hasn't come.

Please let me know if additional information is needed.

Solved 5 10

sync not working from: desktop to pixel 10 pro. desktop has folders and subfolders. . in addition sync not working from pixel 6 to desktop. pixel 6 is setup with folders and subfolders.

sync not working from: desktop to pixel 10 pro. desktop has folders and subfolders. In addition sync not working from pixel 6 to desktop. pixel 6 is setup with folders… (read more)

sync not working from: desktop to pixel 10 pro. desktop has folders and subfolders.

In addition sync not working from pixel 6 to desktop. pixel 6 is setup with folders and subfolders. There are approx 300 bookmarks

Open 1 40

why you can't recognize my device is only because you won't allow me to set up sync

You can help by letting my sync be turned on so you can see I've only one device and quit asking me to keep signing in a device already signed in . Then you might not be … (read more)

You can help by letting my sync be turned on so you can see I've only one device and quit asking me to keep signing in a device already signed in . Then you might not be confused about how many devices I'm actually using

Open 1 30

FF Android won't even START syncing

FF 152.02 Android 16 Pixel 6 FF has stopped synced. Doesn't respond at all to "Sync now". Already tried: Signing out/in Clearing cache Uninstalling/reinstalling Another… (read more)

FF 152.02 Android 16 Pixel 6

FF has stopped synced. Doesn't respond at all to "Sync now".

Already tried: Signing out/in Clearing cache Uninstalling/reinstalling

Another oddity: when I sign in, I get FOUR "New sign-in" emails.

Ideas, anyone?

Thank you!

Steve

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

Open 2 30

pixel 6 bookmarks are not syncing to desktop

pixel 6 bookmarks are not syncing to desktop. I am signed in on both the pixel and desktop. Have used the QR code. Tried several times after rebooting both the phone a… (read more)

pixel 6 bookmarks are not syncing to desktop. I am signed in on both the pixel and desktop. Have used the QR code. Tried several times after rebooting both the phone and desktop. I have folders and subfolders set up on the pixel 6 for several hundred bookmarks.

Open 1 50

sync not working on Android

Hello, I actually noticed earlier that, on Android, Firefox was saying the last sync was 11 hours ago. I tried to sync but it didn't do anything, as if the button wasn't … (read more)

Hello,

I actually noticed earlier that, on Android, Firefox was saying the last sync was 11 hours ago. I tried to sync but it didn't do anything, as if the button wasn't there at all. I tried restarting my phone, disconnecting firefox on my phone from my computer, disconnecting firefox on my computer from my phone and all these things did was that, now, it says it had never sync.

I'm a bit lost, I didn't find any solution for that.

Solved 2 60

I'm following the instructions to sync, but there is no "Ready to Scan" to tap!

I open the menu button on my android phone version of Firefox. Tap sign in, and nothing happens! No "Ready to Scan" to tap, nothing happens. The page blinks and nothing c… (read more)

I open the menu button on my android phone version of Firefox. Tap sign in, and nothing happens! No "Ready to Scan" to tap, nothing happens. The page blinks and nothing changes. Sometimes there is not even a sign in option, as I'm already signed in, and can't find any easy way to sign out, or close tabs, or navigate this browser in any way resembling how I do on my desk or laptop. It's incredibly clunky, non-intuitive, and even following directions doesn't seem to help.

Open 2 60

Unable to reconnect to sync (Android)

Firefox for Android has stopped syncing (in the three-dot menu it says "Sign back in to synchronise: Synchronisation paused"). I tap that, tap "Reconnect to sync", enter … (read more)

Firefox for Android has stopped syncing (in the three-dot menu it says "Sign back in to synchronise: Synchronisation paused"). I tap that, tap "Reconnect to sync", enter my username and password, click "Sign in" and.... nothing happens. The "Sign in" button is greyed in, and it seems I have signed in because I get the email alerts about the new sign in, but the page does not redirect/tell the browser that sign in was successful.

Please could this be fixed so I can sync my bookmarks & open tabs?

Open 1 50