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exporting data from Pocket

I having trouble understanding all this. Where do I export all my Pocket data to? I have received a response saying there is no acct for me with Mozilla? Confused.... I u… (read more)

I having trouble understanding all this. Where do I export all my Pocket data to? I have received a response saying there is no acct for me with Mozilla? Confused.... I used Google sign in option

Asked by Jeanie Russell 6 months ago

Last reply by Guy Finney 5 months ago

  • Archived

General Application error when trying to sync up a new device

Got a new Google Pixel and I'm trying to sign in to my Firefox account, but both the email method and scan method both lead me to errors. I've reinstalled Firefox on my p… (read more)

Got a new Google Pixel and I'm trying to sign in to my Firefox account, but both the email method and scan method both lead me to errors. I've reinstalled Firefox on my phone already and also tried running and refreshing Firefox on my PC but no luck.

Asked by M G 6 months ago

Last reply by Kiki 6 months ago

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Unable to sync devices due to no option in android app

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan … (read more)

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

Asked by ferguslesley 9 months ago

Last reply by jonzn4SUSE 9 months ago

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delete account to switch it to backup, then main

I need to switch my main accounts, but the one to switch to says it already exists. I can't get in to stop that one & use it to recover accounts as a secondary then h… (read more)

I need to switch my main accounts, but the one to switch to says it already exists. I can't get in to stop that one & use it to recover accounts as a secondary then haveit as my new main account. Also, if I'msigned in finally does it mean I lose saves for my signed out part.

Asked by justinomarsmith 10 months ago

Last reply by justinomarsmith 10 months ago