Showing questions tagged:

Why has "40%" been *eliminated* from the Zoom options?

Eliminating 40% from the zoom options was a change that seems quite unnecessary and is, moreover, extremely inconvenient! The previous zoom percentage options of ...80-70… (read more)

Eliminating 40% from the zoom options was a change that seems quite unnecessary and is, moreover, extremely inconvenient! The previous zoom percentage options of ...80-70-60-50-40-30 were (more logical and) *far* more useful than the current options of 80-67-50-30. If for some reason you are limited to four values in this range, then I'd much prefer choices of 75-55-45-30 percent. The two images attached are saved at (resp.) 50%, which is too large for my purposes -- namely, inclusion as in-line e-mail images -- and 30%, which is too small.

Open 4 27

No access to BBC video clips

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally availab… (read more)

I just noticed the VPN option. Previously I used another VPN, not for privacy, but to give me a UK IP address so that I could access BBC videos which are normally available only if you are in the UK, and thereby get a UK IP address. I took only the free 1 day trial, not wanting for pay for it, and it worked. However with Mozilla VPN, I still get the message 'This content is not available in your location.'.

Open 1

When I log in to Triodos,co,uk, the digit 9 appears in the box for my password. This is not coming from the website, I think itis related to my Firefox settings. Please help me to remove it.

Please show me the settings relating to my connection to triodos.co.uk. I need to remove the digit 9 which appears by default on the login page. … (read more)

Please show me the settings relating to my connection to triodos.co.uk. I need to remove the digit 9 which appears by default on the login page.

Open 1

Full screen mode in streaming websites is not "full" screen

Whenever I try to full screen in any streaming websites, it's not full screen at all. There is a little bit of space in the left-side and top-side of the screen where the… (read more)

Whenever I try to full screen in any streaming websites, it's not full screen at all. There is a little bit of space in the left-side and top-side of the screen where the other windows or applications I have can be seen (or my desktop if nothing else is open). This is not happening to other browsers. Can you please help me to fix this?

Open 1

recent firefox update can no longer copy and paste when creating a blog post in Squarespace

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have … (read more)

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have never seen this issue, Firefox 15.1 installed and all of a sudden when trying to create a blog post in Squarespace, when I right click a text box pop up and it no longer says paste so I can no longer copy and paste text - this is more than a little annoying, you will not be surprised to know that I am now using Chrome to create my posts, there is no issue in chrome. I am a firefox geek! how can i solve this problem, I just did another update from Firefox, the issue remains I have been using computers for 40 year so I am not a novice but software glitches, I am lost

Open 21 253

Submit and enter buttons do not always work on sites

on some sites, when I try to sign in I have entered my login information, but when I hit enter or submit for instance bigfishgames.com nothing happens. When I am on my D… (read more)

on some sites, when I try to sign in I have entered my login information, but when I hit enter or submit for instance bigfishgames.com nothing happens. When I am on my Drs portal after I have entered pages of information and hit submit, again it does not get accepted. Soooo, I have to leave firefox and go to a different browser. Any help would be greatly appreciated, it is very frustrating when this happens. It is so frustrating that even though I have been on Firefox for many years I am thinking about using a different browser.

Open 1

How to clear the cache

Wise.com has informed me that something in the system is not allowing a CAPTCHA VERIFICATION. ONE SOLUTION THAT WISE HAS SUGGESTED IS TO CLEAR THE CACHE IN MY BROWSER. … (read more)

Wise.com has informed me that something in the system is not allowing a CAPTCHA VERIFICATION. ONE SOLUTION THAT WISE HAS SUGGESTED IS TO CLEAR THE CACHE IN MY BROWSER. HOW CAN I DO THIS?

Open 1

Firefox crashing

bp-a4692efd-4959-4507-84b4-a38f70260617 Firefox keeps crashing I've followed all steps, still crashing - memory / disk/ system/restart/troubleshooting I did have animaze… (read more)

bp-a4692efd-4959-4507-84b4-a38f70260617


Firefox keeps crashing I've followed all steps, still crashing - memory / disk/ system/restart/troubleshooting I did have animaze installed but removed and still crashing

Above is latest crash report

Open 1

Unstable browsing to certain sites

I invoke Face Book but it FB page asks me to log in. Will not accept my user and password. Also You Tube is unstable. Only when in Firefox. Other browsers are OK, I can g… (read more)

I invoke Face Book but it FB page asks me to log in. Will not accept my user and password. Also You Tube is unstable. Only when in Firefox. Other browsers are OK, I can go straight in to site on other browsers.

Open 5

i want to delete CDNsearch engine completely

CDNsearch engine becomes my Mozilla search most times itself without my permission . each time i change it to Google search engine but again when i open Mozilla after a w… (read more)

CDNsearch engine becomes my Mozilla search most times itself without my permission . each time i change it to Google search engine but again when i open Mozilla after a while i see CDNsearch engine at first page of my Mozilla. how can i delete it permanently ?

Open 2

facebook loads extremely only on firefox.

facebook loads extremely only on firefox. I have turned off enhanced tracking protection which only makes slower ??? Edge has no problem what so ever. Other sites on fir… (read more)

facebook loads extremely only on firefox. I have turned off enhanced tracking protection which only makes slower ??? Edge has no problem what so ever. Other sites on firefox are not as slow but are still slow. May have to stop using firefox , its very annoying.

Open 2

Firefox generates a crash report when I close it

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which … (read more)

I am running Firefox 151.0.4 on a Win 11 (25H2) AMD Ryzen 5, 32 GB ram. Every time I close Firefox, it generates a crash report. That takes several minutes during which I can't start a new Firefox window. The crash report says the report was submitted successfully but when I look in about:crashes the reports shows they need to be submitted.

I ran in troubleshoot mode and disabled all plugins and did not see any extensions listed. I restarted and it still crashes. Firefox seems to run fine. But the crashes when it closes are annoying and disruptive.

here are the first few lines of a recent crash report: Firefox 147.0.1 Crash Report [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

   Search Mozilla Support for this signature How to read this crash report 

You are seeing public data only. See protected data access documentation for more information. Crash ID: c921c76e-8902-414d-aad6-1d4d50260611 Signature: [@ shutdownhang | mozilla::SpinEventLoopUntil | nsThreadPool::ShutdownWithTimeout ]

Open 3 18

How do I turn on the Firefox/Mozilla built-in VPN?

I am trying to turn on the Firefox built-in VPN. Instructions say click on the VPN icon in the toolbar. I have no such icon in my toolbar and I when go to Customize Too… (read more)

I am trying to turn on the Firefox built-in VPN. Instructions say click on the VPN icon in the toolbar. I have no such icon in my toolbar and I when go to Customize Toolbar, there is no VPN icon for the Firefox built-in VPN.

How do I get this icon to appear?

Open 1